{"id":1076,"date":"2022-02-09T00:39:55","date_gmt":"2022-02-08T14:39:55","guid":{"rendered":"https:\/\/software.covetrus.com\/apac\/?p=1076"},"modified":"2023-05-06T00:58:40","modified_gmt":"2023-05-05T14:58:40","slug":"mental-health-in-the-veterinary-industry-how-to-deal-with-the-emotional-paradox-and-making-mistakes","status":"publish","type":"post","link":"https:\/\/software.covetrus.com\/apac\/veterinary-insights\/article\/podcast\/mental-health-in-the-veterinary-industry-how-to-deal-with-the-emotional-paradox-and-making-mistakes\/","title":{"rendered":"Mental health in the veterinary industry"},"content":{"rendered":"<p><em>*Disclaimer &#8211; this interview with Danny Chambers is UK based, however the valuable information below is still relevant for the Australia\/New Zealand market. ANZ based resources are linked at the end of the article.<\/em><\/p>\n<p>Danny works for Equicall covering equine out of hours in the Winchester region. He sits on the Council of the Royal College of Veterinary Surgeons, founded the Veterinary Voices UK support group, and is a trustee of the mental health charity <a href=\"https:\/\/www.vetlife.org.uk\/\" target=\"_blank\" rel=\"noopener\">Vetlife.<\/a> Danny has campaigned on various animal welfare and mental health issues for many years.<\/p>\n<div style=\"padding:56.25% 0 0 0;position:relative;\"><iframe data-src=\"https:\/\/player.vimeo.com\/video\/672690396?h=a922a05327&amp;badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"Danny the Vet Podcast\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/div>\n<p><!-- No shortcodes are defined --><br \/>\n<iframe width=\"100%\" height=\"152\" frameborder=\"0\" data-src=\"https:\/\/open.spotify.com\/embed\/episode\/1GGFJjfrsBOxMD1Cb6L5c4?utm_source=generator&amp;t=0\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><br \/>\nHis experience, accolades, involvement with Vetlife and in UK politics demonstrates his commitment to enhancing and improving the lives of vets and citizens.<\/p>\n<p>Episode 6 takes us through his experiences and how vets can navigate their mental health issues, lean on Vetlife for support and answer questions like \u2013 my colleague is in need of help, how can I address this? What can I do about making mistakes \u2013 how can I not feel bad or guilty when an animal\u2019s life is in my hands?<\/p>\n<p>&nbsp;<\/p>\n<p>Vetlife\u2019s mission is to provide support to members of the UK veterinary community and their families who have emotional, health or financial concerns, whilst seeking ways to prevent such situations in the future.<\/p>\n<p>Danny outlines that Vetlife\u2019s Helpline is for everyone in the veterinary community &#8211; vets, vet nurses, non-clinical staff and students.&nbsp; Whatever life throws at you, Vetlife will support you. Their phone line or email is 24 hours a day, 365 days a year and they offer free independent, confidential support.<\/p>\n<h2>Why it\u2019s better to seek out help<\/h2>\n<p>It can be daunting to reach out to a stranger or can feel like it takes effort. Simply you may feel like it won\u2019t make a difference, it\u2019s private emotions or you have a general hesitation, however Danny reminds us that Vetlife\u2019s volunteers are fully trained so they understand the pressures and stresses. It\u2019s also completely anonymous and confidential. Sometimes it pays to speak to an objective person too, as well as friends, colleagues or family.<\/p>\n<blockquote><p><em>\u201cYou can feel low or lonely, which is problematic as you may be working many hours and not get time to socialize depending on the situation with the pandemic rules and regulations. Or you\u2019ve just had a really bad day or feeling like you\u2019re at crisis point, severally depressed. But there is someone on the other end of that line at Vetlife, who can help you. You can also get urgent referral and financial support too for people who are feeling overburdened.\u201d<\/em><\/p><\/blockquote>\n<p>Vetlife Financial Support is there for those who\u2019ve run into financial difficulties, usually because of a major change of some kind, such as a health problem or the breakdown of a relationship. Vetlife will look at your circumstances to understand your financial issues better and will help you to plan a way forward.&nbsp; Although Vetlife Financial Support is currently only able to veterinary surgeons and their dependants resident in the UK, do contact them if you are a veterinary nurse or student because they may be able to refer you to another charity.<\/p>\n<h2>The emotional and critical paradox<\/h2>\n<p>Danny rightly highlights how it feels for a vet to go through daily stresses:<\/p>\n<blockquote><p><em>\u201cYou\u2019ve got to deal with the emotions of the pet owner as well as treating the pet. Another stress is that there\u2019s no NHS for animals, and the vet has to charge for the treatment of the animal- some people can\u2019t afford that so you end up euthanizing animals that maybe could\u2019ve been treated. Some owners get angry naturally and can accuse the clinic and vet of being money-grabbing \u2013 it can really hurt. Added to that are other stresses such as being overworked in the time of a pandemic, and you have no time to yourself, lack the basics such as sleep and exercise; and you maybe feel isolated, living away from family and friends etc. It\u2019s all a vicious cycle and can be very overwhelming mentally and physically.\u201d<\/em><\/p><\/blockquote>\n<p>He explains that the emotional paradox means that by nature, you\u2019re in this field, just as doctors and nurses are because it is in your nature to care deeply, to have that empathy. But the risk is that you can become too deeply involved, each time you can have the same emotions as an owner if you euthanise an animal. When that happens several times a day, it can be hard to manage and very emotionally draining.<\/p>\n<h2>Finding balance and how to manage mistakes<\/h2>\n<p>Danny\u2019s advice on finding the right balance is to compartmentalize.&nbsp;<\/p>\n<blockquote><p><em>\u201cYou need to be caring and empathetic enough to ensure that you do a good job, recognize the suffering of the owner and the animal, reflect that back to them, but when you go home, compartmentalize, and don\u2019t spend the whole evening mulling over it.\u201d<\/em><\/p><\/blockquote>\n<p>Additionally, we recognise that for some jobs, such as in an office or retail, making a mistake can be easily amended or rectified. Being a vet, making a mistake can feel catastrophic. Keyword being feel here. It\u2019s easy to compare and criticise yourself too much.<\/p>\n<p>A big part of overcoming that as Danny suggests is through self-reflection and communication.<\/p>\n<blockquote><p><em>\u201cA big part of evidence-based medicine and improvements is improving yourself actually as a clinician. Learning from your mistakes and other people\u2019s mistakes too. If I make a mistake, the best thing I can do is let everyone else know. It is rough self-reflecting like that and tough to admit you\u2019ve made mistakes, especially feeling guilty or it\u2019s embarrassing, but we do our best and it makes a difference being transparent, accountable and sharing things to prevent further mistakes.\u201d<\/em><\/p><\/blockquote>\n<p>Ultimately vets do the best they can and at the end of the day, only humans with so much capacity to be of service.<\/p>\n<h2>Creating time and resource when there\u2019s no time and resource<\/h2>\n<p>We address the frustration and scepticism on advice that centres around finding time and prioritising your health. In a way, of course you would love the pleasure of saying no to that extra consult or taking lunch when and as you please with extra-long breaks \u2013 but the reality of a pandemic, global vet shortage and huge demand almost feels like that\u2019s impossible.<\/p>\n<p>According to Danny, you can address this by looking at infrastructure and recognising the subtle difference between pressure and stress.<\/p>\n<blockquote><p><em>\u201cPressure can help you perform, it\u2019s like if you\u2019re going to play some sport or race, there\u2019s that adrenaline rush and joyful feeling. In a clinical setting, if an emergency comes in, everyone knows what they\u2019re doing and you know you have to step up to the plate to save a life. But stress is when there\u2019s too much pressure or the right infrastructure and clinical support isn\u2019t there to help you function as a professional and human being.\u201d<\/em><\/p><\/blockquote>\n<p>In our interview with <a href=\"https:\/\/software.covetrus.com\/apac\/veterinary-insights\/article\/covetrus-community\/an-interview-with-kay-ritchie-addressing-the-veterinary-global-shortage-and-cultivating-a-healthier-workplace\/\" target=\"_blank\" rel=\"noopener\">Kay Ritchie<\/a>, a recruiter in the veterinary industry, she speaks about this infrastructure.<\/p>\n<p>Creating time and resource means isn\u2019t just your responsibility. It\u2019s everyone\u2019s and part of key leadership and management. &nbsp;Danny says:<\/p>\n<blockquote><p><em>\u201cThere\u2019s normally a system or an organisation setting you up where you can or cannot deliver the care and services that are necessary. Finding the right team and clinic to work for is important. There are clinics that exist to support you in every way possible. If there\u2019s an emergency or lack of resources, the right team will pull together to address it, and you really feel like you\u2019re solving it together and looking after each other. You also feel like you\u2019ve done a really good job. You shouldn\u2019t be in a situation where you\u2019re leaving each day after 8pm and overworked \u2013 that is not your fault.\u201d<\/em><\/p><\/blockquote>\n<p><a href=\"https:\/\/software.covetrus.com\/apac\/veterinary-insights\/article\/covetrus-community\/interview-with-elle-payne\/\" target=\"_blank\" rel=\"noopener\">Elle, The Positive Vet nurse<\/a>, supports this sentiment and advocates for speaking out and communicating to your managers on what works and doesn\u2019t work, as well as standing up for yourself.<\/p>\n<p>There are many practices that have figured out workable and flexible hours so that vets get the hours, pay and treatment they deserve.<\/p>\n<p>Part of that support system is professionally and personally. On the personal side, Vetlife is there to support you every step of the way from student, to graduate to highly experienced professionals. And you don\u2019t have to be at a crisis point. It could be if you\u2019re feeling lonely or exhausted \u2013 nothing is too small to matter.<\/p>\n<p>In this episode, Danny has so much invaluable advice, new ways of working and thinking to challenge the status quo. Tune in to hear more from his wealth of experience.<\/p>\n<h3>Resources<\/h3>\n<ul>\n<li>Flynn&#8217;s Walk &#8211; <a href=\"https:\/\/www.flynnswalk.com.au\/\" target=\"_blank\" rel=\"noopener\">flynnswalk.com.au<\/a><\/li>\n<li>Love Your Pet, Love Your Vet &#8211; <a href=\"https:\/\/www.loveyourpetloveyourvet.com.au\/\" target=\"_blank\" rel=\"noopener\">loveyourpetloveyourvet.com.au<\/a><\/li>\n<li>Australian Veterinary Association (AVA) Telephone counselling service &#8211; <a href=\"https:\/\/www.ava.com.au\/member-services\/vethealth\/telephone-counselling-service\/\" target=\"_blank\" rel=\"noopener\">ava.com.au<\/a><\/li>\n<li>Beyond Blue &#8211; Small to medium-sized business support &#8211; <a href=\"https:\/\/www.beyondblue.org.au\/get-support\/newaccess\/newaccess-for-small-business-owners\" target=\"_blank\" rel=\"noopener\">beyondblue.org.au<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>*Disclaimer &#8211; this interview with Danny Chambers is UK based, however the valuable information below is still relevant for the Australia\/New Zealand market. ANZ based resources are linked at the&#8230;<\/p>\n","protected":false},"author":123456800,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[65],"tags":[],"class_list":["post-1076","post","type-post","status-publish","format-standard","hentry","category-podcast"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Mental Health in the Veterinary Industry | Podcast Interview<\/title>\n<meta name=\"description\" content=\"Episode 6 takes us through Danny the Vet&#039;s experiences and how vets can navigate their mental health issues. 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