{"id":830,"date":"2021-08-06T04:10:11","date_gmt":"2021-08-05T18:10:11","guid":{"rendered":"https:\/\/software.covetrus.com\/apac\/?p=830"},"modified":"2026-07-23T19:40:50","modified_gmt":"2026-07-23T09:40:50","slug":"unlock-marketing-resources-for-your-veterinary-practice","status":"publish","type":"post","link":"https:\/\/software.covetrus.com\/apac\/veterinary-insights\/article\/practice-solutions\/unlock-marketing-resources-for-your-veterinary-practice\/","title":{"rendered":"Unlock marketing resources for your veterinary practice"},"content":{"rendered":"<p>According to <a href=\"https:\/\/kb.rspca.org.au\/knowledge-base\/how-many-pets-are-there-in-australia\/\">RSPCA<\/a>, Australia has one of the highest pet ownership rates in the world and over $13 billion was spent on pet services and products in 2019 alone. Post-pandemic, this number is much higher. That\u2019s a lot of disposable income to be spent on the pet and its wellbeing!<\/p>\n<p>However, most vet practices don\u2019t have a dedicated person where their only role is marketing. Maybe you\u2019re the owner of the practice or you work there, but you don\u2019t have much time.&nbsp; It\u2019s either a Sunday night job, a manic frenzy or inconsistent bursts of marketing. It\u2019s not bad, but it\u2019s not good either.<\/p>\n<p>Knowing what, how and when to market is one thing, but it\u2019s another to actually take the time and execute on grand ideas. Then, of course there\u2019s audience \u2013 your existing customers and new customers.<\/p>\n<p>Or you might be a start-up and your main focus is on how to get more veterinary clients in the first place.<\/p>\n<p>In any business, according to <a href=\"https:\/\/blog.hubspot.com\/marketing\/marketers-routine-tasks-data\">Hubspot<\/a>, the average marketer spends around 16 hours a week on routine tasks. One of the biggest offenders is sending emails. It takes time. As you communicate with your pet parents, it\u2019s the planning and finding suitable topics; scheduling at the right time, with proper list management; and executing properly through the correct channels including socials, so that it is seen properly by your target audience. Marketing isn\u2019t just sending emails either \u2013 everything from search engine optimisation, website maintenance, social media management, and overall <a href=\"https:\/\/software.covetrus.com\/apac\/veterinary-insights\/article\/practice-solutions\/digital-marketing-for-veterinarians\/\">digital marketing<\/a> are part of the efforts &#8211; so if sending emails takes 16 hours per week, how much more work is there to do?<\/p>\n<p><span class=\"subheadline-3 text-color-dark-blue\">A helping hand<\/span><\/p>\n<p>As you integrate technology or systems in your practice, ideally you should be looking out for inclusive solutions that can alleviate that stress for you. For example, if you have a practice management system that takes care of the operational side of your business, such as appointment scheduling and stock management; most of the time, it includes client communication modules and marketing support. After all, it\u2019s all very well that you\u2019re able to create a wellness plan, but if you\u2019re not able to promote it, it\u2019ll be hard to attract interest or new customers.&nbsp;<\/p>\n<p>Other options include outsourcing, where you have digital marketers that specialize in vet marketing, who will work on everything from your overall marketing strategy to managing your website to executing your emails, social media and otherwise.<\/p>\n<p>Our very own Rapport has a marketing and communication service which can help with:<\/p>\n<ul>\n<li>Automated appointment reminders<\/li>\n<li>Automated Pet reminders (vaccinations \/ health checks \/ flea and worming treatments etc.)<\/li>\n<li>Automated surveys<\/li>\n<li>&nbsp;Automated welcome email for new clients<\/li>\n<li>Online booking \u2013 24\/ bookings for the practice<\/li>\n<\/ul>\n<div class=\"row leading-text-row mt-5\" style=\"margin-top: 5px;padding-left: 15px;padding-right: 15px\">\n<div class=\"col vm-30\" style=\"text-align: center\"><span class=\"subheadline-3 text-color-dark-blue\" style=\"margin-bottom: 10px\">That dog won\u2019t hunt<\/span><br \/>\nYou might be thinking&nbsp; &#8211; okay that won\u2019t work, my budget is minimal and I don\u2019t yet have any technology in place at my clinic today. The main thing is that, if you are going to do DIY marketing, invest time in these areas:<\/div>\n<\/div>\n<p><img decoding=\"async\" class=\"alignnone wp-image-418 lazyload\" style=\"--smush-placeholder-width: 75px; --smush-placeholder-aspect-ratio: 75\/75;margin-bottom: 0px\" data-src=\"https:\/\/software.covetrus.com\/emea\/wp-content\/uploads\/sites\/5\/2021\/04\/Calendar-with-day-blocks.svg\" alt=\"Covetrus calendar with day blocks icon\" width=\"75\" height=\"75\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><span class=\"subheadline-3 text-color-dark-blue\">1. Content Marketing<\/span><\/p>\n<p>Things that are easier to tackle, like writing one or two blog posts a month gets you started (that\u2019s what we do here at Covetrus). It\u2019s manageable and doesn\u2019t take up swathes of your time. Research topics that are trending right now or even questions your customers have asked you in the last month are ideal. Chances are, puppies and dogs will be your majority species that you take care of and \u2018vaccinations\u2019 as a keyword are always a hot topic. Or it might be that you write about \u2018best training treats for puppies\u2019. Be creative and inventive. People like listicles, how-to\u2019s and guides e.g. \u2018The top 5 ways to exercise your pet\u2019.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-498 lazyload\" style=\"--smush-placeholder-width: 75px; --smush-placeholder-aspect-ratio: 75\/75;margin-bottom: 0px\" data-src=\"https:\/\/software.covetrus.com\/emea\/wp-content\/uploads\/sites\/5\/2021\/04\/Screen-with-checkmarked-list.svg\" alt=\"Covetrus screen with checkmarked list icon\" width=\"75\" height=\"75\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><span class=\"subheadline-3 text-color-dark-blue\">2. Search Engine Optimisation (SEO)<\/span><\/p>\n<p>SEO is tied into and the foundation of content marketing. This is essentially how Google and other search engines \u2018crawls\u2019, finds and ranks your pages on their search engine results pages (SERPS). Whilst we\u2019re not SEO experts and don\u2019t claim to be, we do know that there are certain areas you can zone in on for micro improvements:<\/p>\n<ul>\n<li><strong>Keyword research and keyword implementation<\/strong>. Think about it, if a prospect or customer is worried about their puppy\u2019s appetite, they might google \u2018puppy isn\u2019t eating\u2019 as keywords. And if you write about this on your blog post for example, with the right keywords in the right places, search engines may rank your page; then people will explore your website and may even call to make an appointment with you and eventually discover your pet-health plans to purchase. Here\u2019s a link to the <a href=\"https:\/\/backlinko.com\/keyword-research-tools\">15 best keyword research tools<\/a>.<\/li>\n<li><strong>On-site optimisation<\/strong>. Make sure you have a logical, relevant and organized website structure that makes it easier for visitors and pet parents to navigate your site and find what they\u2019re looking for. H1, H2, H3 tags, meta-description, title tags and image tags should always be completed. This helps search engines identify the right keywords and services you offer. SEO plug-ins such as Yoast can help you with this.<\/li>\n<li><strong>E.A.T<\/strong> is your best friend. Google use over 200 factors to rank websites and pages. Yikes- this seems excessive right? But it\u2019s because the internet is now the main way people consume information and millions of pages exist. Their algorithms are to ensure the right pages match up to people\u2019s search intentions. You should worry about showing Expertise, Authority and Trust on your site (E.A.T). Not spammy keywords. Yes include the main keywords in your on-site optimisation efforts, but it only needs to be in the content once or twice, not repeatedly where it acts like a robot. Organic, user-friendly, helpful and trustworthy just like the nature of your vets character, is your way forward in the SEO world. Google wants you to EAT.<\/li>\n<li><strong>Clean Up<\/strong>: As well as deleting old, redundant content (or updating it), make sure to add fresh, relevant content. Search engines are more likely rank your website higher when your information is accurate and up-to-date.&nbsp; Below are also things you can promote and write about this summer:<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-831 lazyload\" data-src=\"https:\/\/software.covetrus.com\/emea\/wp-content\/uploads\/sites\/5\/2021\/08\/August-Vet-Marketing-Promotions-opt.jpg\" alt=\"Things you can promote in August - Marketing Tips\" width=\"100%\" height=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-476 lazyload\" style=\"--smush-placeholder-width: 75px; --smush-placeholder-aspect-ratio: 75\/75;margin-bottom: 0px\" data-src=\"https:\/\/software.covetrus.com\/emea\/wp-content\/uploads\/sites\/5\/2021\/04\/Megaphone.svg\" alt=\"Covetrus megaphone icon\" width=\"75\" height=\"75\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><span class=\"subheadline-3 text-color-dark-blue\">3. A social media presence.<\/span><\/p>\n<p>Okay we know, social media these days can feel like a dog-eat-dog world right now and in such content pollution, you may be wondering how to stand out. Our advice is that, even though something is saturated, if you have talent and a service to offer, don\u2019t shy away from it. And in any case, since the majority of pet parents are millennials, they are almost always on social media. Creating a social media presence and posting through your facebook, Instagram, twitter and LinkedIn will keep you ahead as part of your digital presence. It\u2019s how newbies and customers will find you. You can use tools like <a href=\"https:\/\/www.plannthat.com\/\">Plann<\/a>, or <a href=\"https:\/\/www.hootsuite.com\/\">Hootsuite&nbsp;<\/a> to schedule and visualize your posts and <a href=\"https:\/\/www.canva.com\/\">Canva<\/a> to create on-brand and creative designs. You can align your posts with the content schedule that you create or to honor pet awareness days as listed above. Social media users like entertaining, light and fun posts.<\/p>\n<p>If you\u2019re wanting to attract new pet parents and engage them, check our top tips <a href=\"https:\/\/software.covetrus.com\/apac\/veterinary-insights\/article\/client-solutions\/four-marketing-tactics-to-engage-new-pet-owners\/\">here<\/a>.<\/p>\n<p>To find out more about Rapport or request a demo, click <a href=\"https:\/\/software.covetrus.com\/apac\/veterinary-solutions\/rapport-veterinary-communication-software\/\">here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>According to RSPCA, Australia has one of the highest pet ownership rates in the world and over $13 billion was spent on pet services and products in 2019 alone. Post-pandemic,&#8230;<\/p>\n","protected":false},"author":123,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[4],"tags":[],"class_list":["post-830","post","type-post","status-publish","format-standard","hentry","category-practice-solutions"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Unlock marketing resources for your veterinary practice | Covetrus<\/title>\n<meta name=\"description\" content=\"As you integrate technology or systems in your practice, ideally you should be looking out for inclusive solutions that can alleviate that stress for you.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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