Keeping your knowledge and skills up-to-date is an essential part of the success of any veterinary practice. Investing in the development of your team brings benefits of role satisfaction and career development while also enabling confidence and innovative thinking to improve the service you provide to your clients.
Research has also shown that supporting career development is key for a healthy workplace culture for veterinary practices. Positive working environments, which support well-trained and engaged team members can therefore help to improve staff retention, productivity and overall end-client satisfaction. There are many ways that veterinary practices can support this development and one way is by offering regular training, dedicated to building knowledge and confidence for team members within their everyday tasks. This is where our new RxWorks learning labs can help to support and empower your team.
What is a learning lab?
Our new RxWorks learning lab will deliver live online learning sessions on topics we know are important to your practice. The sessions are specifically spaced to aid knowledge retention and have been structured to deliver learning which is interactive, engaging and convenient.
Each lab has been designed to help your practice;
- Build knowledge & confidence to enable greater utilisation of your RxWorks software.
- Invest in the development of your team & help evidence their CPD.
- Minimise the cost & impact to your team in time spent away from your clinical duties.
Learning lab topics
Each of our labs provide access to 3, 1 hour live online learning sessions with 20 mins follow up tasks for each session. On completion of the lab, you will receive a digital badge as evidence of 4 hours CPD.
Learning lab: Care plans
Join us in the lab to explore the power of care plans and be inspired to increase client loyalty and engagement with your practice. Learn how to determine what schemes are a good fit for your practice and review the variety of benefits for use. You’ll learn how to create a care plan, then how to add clients and pets. We’ll also look at care plan maintenance and how to review the effectiveness of it to bring you the best results.
- Session schedule: Tues 19th, Wed 20th, Thurs 21st Jan. Each session runs: 12:30 – 13:30.
- Price: £150 + VAT
Learning lab: Stock
This lab aims to help you minimise admin and increase the quality of data relating to stock. You will learn how to add new stock and service items, add mandatory or optional injection and dispensing fees and create labels. To help you increase revenue, we’ll then look at how to generate reminders for repeat future business, and how to create prompts for further fees and stock items based on the service being used.
- Session schedule: Tues 9th, Wed 10th, Thurs 11th Feb. Each session runs: 12:30 – 13:30.
- Price: £150 + VAT
Learning lab: New users
Becoming familiar with new software can be daunting. To help you build confidence in the your use of RxWorks, we will work to extend your knowledge of all the main functions and to give you insight into how to make best use of it in your day to day job. The three learning lab sessions will be highly practical, and you’ll be challenged with tasks to do ahead of the next session. Looking forward to seeing you in the new user lab!
- Session schedule: Tues 2nd, Wed 3rd, Thurs 4th Mar. Each session runs: 12:30 – 13:30.
- Price: £150 + VAT
Learning lab: Insurance manager
We know managing your insurance claims is a time-consuming task. In this lab we’ll show you how to setup and maintain claims to minimise admin. We’ll look at how to add claimable items, previous history and notes and show you how to go paperless with claims and queries to and from the insurance company. We’ll explore direct claim and excess payments, and how to allocate them against individual items.
- Session schedule: Tues 9th, Wed 10th, Thurs 11th Mar. Each session runs: 12:30 – 13:30.
- Price: £150 + VAT
Register for RxWorks learning labs
To register, contact us. Each learning lab should be registered for separately and invoicing will be provided following the end of the final lab. We’ll see you in the lab!
Claim a learning credit worth £150 for your practice when booking any of our Learning Labs, This means book any Learning Lab and access to a second free. Use promo code LEARNING20 when registering for a class.*