Covetrus now offers a range of options and choice of learning for our technology products – bringing you more choice and more control when it comes to inducting, upskilling or refreshing knowledge for your team. In this article we will share the details of our industry leading learning options.
Welcome to Covetrus Learning.
“I didn’t know it could do that!”
The Covetrus practice management systems (PMS) are packed full of functionality. You’ll retain knowledge of the functionality you were introduced to when you first learned if you use it day to day, but for the rest? It can easily be forgotten over time. It’s not a surprise that the most common feedback we receive from our clients is ‘I didn’t know it could do that!’ Learning to increase your utilisation of the technology can deliver real impact on the service you provide to your clients.
Distanced and digital
Recent events have required us to behave in different ways. ‘Distanced’ and ‘digital’ are our first considerations. Where you may have preferred face to face (F2F) learning, this year that’s not an option, and as a result we have all embraced digital. You, your team and clients have accepted virtual or digital consults and communications as part of how you deliver your service. Covetrus has specifically designed learning to be delivered digitally. It is highly practical and engaging and has been recognised as being industry leading. Delivering quality learning digitally bring the benefits of reduced cost. Reduced cost of the learning itself, and on the impact to your clinical service, as time away is minimised.
Learning is the top-rated challenge amongst 2019’s Global Human Capital Trends. People now rate the “opportunity to learn” as among their top reasons for taking a job, and business leaders know that changes in technology, longevity, work practices and business models have created tremendous demand for continuous, lifelong development. Deloitte Global Human Capital Trends 2019
Invest in your team, build their knowledge and create a strong team to face your future challenges
Technology is an increasing part of everyone’s world, and is shaping how we engage with one another. The same holds true for learning in the flow of work. We desire an easy registration process and a streamlined, intuitive user experience. At Covetus, we have designed our learning to embrace these common behaviours and created learning to suit our ‘YouTube’ how-to video preference style. Having learning available ‘at the point of need’ is a long established ideal to drive efficiencies in the workplace, and having it in a digital format means its accessible anytime anywhere.
Covetrus has developed ‘how to ‘ microlearning in video, help document and test scenario formats which have been curated to support role based Learning Journeys delivering ‘recommendations’ making take-up easy and relevant.
Blend your learning in-clinic to suit your needs
Everyone is different, and so to are their learning preferences. Our range of learning delivers choice for you. The choice of style and budget to suit you need. Investing in digital learning in the flow of work, means everyone can access it at their point of need. Perhaps a new start needs more time to become familiar with the software, so the New User Learning Lab is just the thing to boost their confidence, that together with the role shadowing will support a positive onboarding experience. It may be an experienced member of your team need to prepare for role advancement, so undertakes more advanced topics in our Learning Labs, or perhaps there’s a crisis, and someone has left suddenly, so you need learning quickly on that role and the tech they use, so bespoke learning delivered remotely would meet that need.
One size does not fit all and learning no longer means setting aside large amounts of time to engage with it. Now you have the choice to integrate learning easily into your clinical planning at reduced costs and increased convenience.
At Covetrus, we believe learning is a key factor driving success in your clinic and are committed to investing in the best of learning design and choice to support you.
Find the best learning option for your practice
Contact us to talk to our team about Covetrus Learning and take advantage of our two free assessments to determine which learning options are right for you.
- Functional assessment: Working with a Learning consultant, we’ll assess your current use of the PMS functionality and explore with you additional functions to suit your need.
- Knowledge assessment: Using our simple assessment, you and your team can identify what your knowledge gaps are. Working with a Learning consultant, we’ll look at how to bridge those gaps, taking into consideration your current training provision, and recommending learning to suit your need and budget.