The new improvements have been designed to bring greater ease, efficiencies and improvements to everyday practice life. In this release we have focused on redesigning the user experience of our practice management software, empowering you to have mobility and allowing a more proactive approach to your front of house operations.
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Introducing the new features of RxWorks 5.7
Weigh patient kiosk
Give clients the option to weigh their pets on arrival as part of your welcoming check-in and your staff the ability to greet clients at the door, rather than behind the desk with this weigh patient kiosk.
We’ve designed the weigh patient kiosk to be simple and beautiful with clear prompts on each screen. The list of patients to choose from to be weighed are those marked in the waiting room clipboard. Once a patient is selected, their previously recorded weight will display under their profile picture. Clients and your staff can enter the patient’s weight or swap to a calculated version where they can choose to hold the pet or leave them in their carrier where they might be more comfortable. If it’s the latter, your team have the flexibility to weigh the carrier or themselves without the pet, allowing the system to calculate the actual patient weight.
The weights will appear in RxWorks on the related patient’s file and update automatically.
Counter sale
Our recreated counter sale experience is one of these exciting new features where we are reimagining how you operate in a veterinary practice. The feature has been recreated in the web version to allow for use on tablet devices. All you’ll need is the clinic WiFi to connect the device.
With a beautiful new look, your team will now have the ability to;
- charge items to multiple patients in one sale
- easily swap between units, packs and print labels
- adjust quantities all from the single view
- easily make split payments with different methods
- search or create clients to attach the counter sale to
More details can be recorded on the counter sale where desired, including the dispensing veterinarian, cost centre, identification, and printed notes. A new client can also be created from Counter Sales by clicking New Client and Patient on the client selection screen.
Calendar
Alongside the new Counter Sale feature, we’ve added a preview of our new calendar view for web-browser use. You can use the new-look calendar simultaneously with the current RxWorks clipboards and all data will be shared between the two. No data will be lost, it will simply be updated to match.
You’ll find each of the groups along the top of the new Calendar screen corresponds with your groups in RxWorks. You can also swap views by clicking the Day, Week, Month and Agenda options or go back to your Today view. Our product and development team are loving the new look and feel of Calendar. The user experience for how a veterinary practice operates around the appointments scheduled has played a huge role in reimagining – and simplifying – this daily workflow.
Grouped SMS
RxWorks can now send one reminder to a client that may have two or more pets coming in for the same reminder on the same date. You’ll find the change in the Automated Message Manager module where the patient name merge field in messages will list each patient. The Grouped SMS add-on means clients will no longer receive multiple reminders and it will also save your clinic the extra SMS cost and time in following up separate reminders.
New product feature available with RxWorks 5.7
RxSMS is RxWorks’ new bi-directional SMS feature that links appointment reminders to your communications log so your team can proactively manage your consults and client experience.
Our featured RxWorks Community request
Each month the team receive a number of requests from practices about features they want to see in RxWorks. Most of these requests come from the RxWorks Community Forum, accessed with your portal login on our website. One of the key feature enhancements we have incorporated in this release, RxWorks 5.7, originated from our RxWorks community forum. This is the updated communications log to only load the previous 5 results instead of the whole history. This means your staff will be able to work through RxWorks more efficiently and effectively, only viewing the necessary information.
Can’t see the feature you wanted in this release?
Our RxWorks Community Forum is the place to share your ideas! Login or register and post your ideas or upvote your favourite features for our development team to consider. Our product team are always on the lookout for new features and updates that will help save you time.
Watch the Webinar and read the complete release notes in the RxWorks User Portal