Pulse remote access
Avimark remote access
Impromed remote access
Pulse practice login
vRxPro practice login
Covetrus Prescription Management practice login
Care Plans practice login
Veterinary Solutions
Practice management
Optimize your business with the right veterinary practice management software.
Covetrus Pulse™
Pulse brings all your veterinary software applications into a seamless, cloud-based veterinary operating system (vOS™).
Avimark®
Avimark provides a full range of tools to help veterinarians and teams simplify in-clinic workflows and gain efficiencies.
Impromed®
Impromed offers real-time analytics, mobile applications, inventory optimization, and multiple ways to go paperless.
Impromed® Equine
Impromed Equine provides ambulatory practices with specialized billing, inventory management, and mobile apps.
Prescription management
Simplify the prescription process and offer clients a full-service online pharmacy.
Covetrus® vRxPro™
Easily prescribe medications and provide clients the convenience of an online pharmacy.
Compounding services
Deliver personalized care with pet-friendly compounded medicine customized by dosage, strength, form, and flavor.
Integrated solutions
Increase efficiency with client communications, payment processing, and care plans solutions.
Rapport™
Streamline client communications with automated reminders, a real-time online booking service, and mobile apps for telehealth.
Care Plans
Provide affordable, personalized pet care that helps drive treatment compliance, efficiency, and profitability.
Payment Processing
Shorten check-out time for clients and simplify reconciliation for staff, with charges imported directly into the patient record.
Third-party integrations
Explore our marketplace of veterinary software applications.
Covetrus Connect directory
Explore our marketplace of applications that integrate with Covetrus practice management software platforms.
Covetrus Connect program overview
Understand Covetrus Connect and its value to partners and veterinarians.
Covetrus Connect partner signup
Are you a veterinary software application provider? Register to become a Covetrus Connect partner today.
Hardware and data
Access specialized computer equipment and keep your business data secure.
Computer hardware
Desktops, laptops, tablets, servers, and other business-critical equipment built for the unique demands of your practice.
Data backup
Store a backup of your business data in a secure off-site vault and provide full-circle protection for your clinic.
Resources
Learn
Blog
Gain insights on the latest in veterinary software, read industry news, get product tips, and more.
Podcast
Tune into Covetrus® Connected Care to discover innovations that are improving animal health.
Case studies
Learn how practices are using Covetrus software to realize meaningful results for their clinics, clients, and patients.
Events
Webinars
Register for upcoming webinars and watch recordings from past webinars to gain valuable insights.
Browse the national and regional events calendar and meet us in person at an upcoming conference.
Support
Pulse™
Advantage+ and DVM Manager
Covetrus® vRxPro™ practice and client support
Find your vet
Covetrus Connect
Backup Solutions
Other support resources
COVID-19 resources
Release notes
End-of-year processing
Contact
12 Mountfort Street, Portland, ME 04101 (888) 280-2221
Pulse support Impromed® support Avimark® support Advantage+ and DVM Manager support Care Plans
vRxPro support
Looking to shop at your veterinarian’s online pharmacy? Find my vet’s store
Atlas Pharmaceuticals (623) 445-6540 711 E. Carefree Hwy, Suite 207 Phoenix, AZ 85085
(877) 518-4589 711 E. Carefree Hwy, Suite 140 Phoenix, AZ 85085
Covetrus – Maine (855) 838-3282 M-F | 8:30AM – 4:30PM EST 12 Mountfort St, Unit 2 Portland, ME 04101
Covetrus – Arizona (844) 205-9135 M-F | 9AM-5PM MST 2401 West Grandview Rd Ste 100 Phoenix, AZ 85023
Covetrus – Nebraska (866) 356-6214 M-F | 8AM – 6PM CST 5013 S 110th St Omaha, NE 68137
Covetrus – Texas (877) 838-7979 M-F | 8AM – 5PM CST 4802 North Sam Houston Pkwy W. #100, Houston, TX 77086
Covetrus – Texas (833)-339-5428 M-F | 8AM-5PM CST 14800 FAA BLVD, Ste 150 Fort Worth, TX 76155
Log In
LOG IN
Download the update that matches your Impromed version to reenable sending voice and text messages from Impromed through Rapport.
If you are still unable to send on-demand messages after running the appropriate database update for your version of Impromed, please download and run the TLS Fix to ensure that you are communicating with improved security.
Have a live online chat with a support team member.
Fill out the support request form and receive an answer back asap.
Activate a secure remote session with a support specialist.
Call us at 1-800-925-7171 for support.
Phone and Request Forms
Monday–Thursday: 7 am–8 pm CST
Friday: 7 am–7 pm CST
Chat
Monday–Thursday: 8 am–8 pm CST
Friday: 8 am–7 pm CST
Saturday: 8 am–2 pm CST (Chat Only)
Search for integration instructions, how-to guides, end-of-year processing information, FAQs, and user manuals.
Read about the improved functionality in the latest Impromed® software release.
Log into iCAN to access support chat, message board forums, forms community, webinars and much more.
Discover additional support options available for our customers.
Learn how to install and use VetWeb.