Ascend support

We have a highly experienced veterinary software and hardware support team based around the world. This allows us to offer 24/7 support across many time zones.

 

Contact support

 
Live chat

Live chat

Have a live online chat with a support team member. See chat button in bottom right corner.

 
Online portal

Online portal

Access online help and user guides, tutorial videos, free webinars and other online resources.

 
Remote session

Remote session

Activate a secure remote session with a support specialist.

 
Email

Email

Send an email to support.ascend@covetrus.com

Support numbers

 

Australia, New Zealand, and Asia

Australia

  • Phone: 07 3018 8666
  • Fax: 07 3319 6128

New Zealand

  • Phone: 0800 445 611
  • Fax: 09 233 3167

Singapore

  • Phone: 800 130 1613
 

Europe

United Kingdom

  • Phone: 0845 4747 445
  • Fax: 0131 556 3525

Ireland

  • Phone: 019010150

The Netherlands

  • Phone: 013-2032008
  • Fax: 020-5248636
 

Rest of world

South Africa

  • Phone: 0105002352

USA

  • Phone: 1 702 472-8543
  • Fax: 1 888 474-9325
 

COVID-19 resources

Resources to help communicate with your clients and manage your business during this outbreak.

Click here