Ascend support

We have a highly experienced veterinary software and hardware support team based around the world. This allows us to offer 24/7 support across many time zones.

 

Contact support

 

Live chat

Have a live online chat with a support team member. See chat button in bottom right corner.

 

Online portal

Access online help and user guides, tutorial videos, free webinars and other online resources.

 

Remote session

Activate a secure remote session with a support specialist.

 

Email

Send an email to support.ascend@covetrus.com

Support numbers

 

Australia, New Zealand, and Asia

Australia

  • Phone: 07 3018 8666
  • Fax: 07 3319 6128

New Zealand

  • Phone: 0800 445 611
  • Fax: 09 233 3167

Singapore

  • Phone: 800 130 1613
 

Europe

United Kingdom

  • Phone: 0845 4747 445
  • Fax: 0131 556 3525

Ireland

  • Phone: 019010150

The Netherlands

  • Phone: 013-2032008
  • Fax: 020-5248636
 

Rest of world

South Africa

  • Phone: 0105002352

USA

  • Phone: 1 702 472-8543
  • Fax: 1 888 474-9325
 

COVID-19 resources

Resources to help communicate with your clients and manage your business during this outbreak.

Click here