Worried about your software switchover?

We take care of the heavy lifting so you don’t have too.

 

Configuration

We understand your challenges and priorities, many of our team have previously worked in the industry. Our priority is ensuring that you’re comfortable and the transition is as smooth as possible.

  • Short implementation kick-off meeting
  • Progress check-in
  • We'll sort the data extract, migration and config for you

Configuration

Training

Ascend’s intuitive design makes it easy to learn for all team members

  • Access to training materials
  • Progress check-in
  • Ensuring you're ready for Go Live

Training

Ascend Go Live

Once you're live on Ascend, we don't disappear. We'll organise success check-ins to ensure you're maximising Ascend. Plus, you've got 24/7 tech support.

  • Meeting with team pre Go Live
  • Q&A session post Go Live
  • Hypercare phase - supporting your success post Go Live

Ascend Go Live

Setup was easy, and we had a knowledgeable implementation specialist who helped us through the migration process and did regular check-ins. It was also easy to learn and get up to speed using the training that Covetrus provided.

Woofy's on Kuhls
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