VisionVPM support

We have a highly experienced veterinary software and hardware support team based in Australia and New Zealand.


Contact support


Live chat

Have a live online chat with a support team member. See chat button in bottom right corner.


Online portal

Access online help and user guides, tutorial videos, free webinars and other online resources.


Remote session

Activate a secure remote session with a support specialist.



Send an email to

Support numbers


Hours and phone numbers


  • Phone: 1800 150 264
  • Hours: 8:30 am – 5:00 pm (AEST)

New Zealand

  • Phone: 0800 847 876 (0800 VIS VPM)
  • Hours: 8:30 am – 5:00 pm (NZST)

COVID-19 resources

Access our COVID-19 practice support resources to help communicate with your clients and manage your business during this outbreak.

Click here