Given the challenging environment our industry is currently facing and the need for remote transactions, we have partnered with First Data to make it as simple as possible for you to continue to care for your patients, provide more ways to pay and keep your business running.
With the recent need for remote working, we know that there have been many changes to “business as usual” for your practice. Alongside the many changes and challenges there have also been opportunities for veterinary teams to innovate. Teams across the country have rapidly adapted to offer remote consultations and curbside care in order to care for patients remotely. We have supported our clients on this journey by introducing new telemedicine solutions such as virtual visit capabilities. However, we also recognise the increasing need to offer alternative, online payment methods to support remote transactions which are simple, fast and secure.
Introducing Virtual Terminal and E-invoicing
“The current situation has highlighted the importance of flexible workflows, in particular the ability to take payments whether you are working from home conducting virtual visits or don’t have a point of sale device to hand. As such, we have been working with First Data to bring you the ability to take online payments with their virtual terminal or payment URL feature. This is a great addition to our recently launched Telemedicine virtual visits feature available across both RxWorks and RoboVet.” – Carly Clark, Product Manager
Understanding Virtual Terminal
A virtual terminal turns an internet-connected device such as your personal computer, tablet or mobile into a Point of Sale (POS) device, enabling you to process card-not-present payments fast, efficiently and securely. The virtual terminal is accessed via a URL link, which means no additional software or installs are required. You can also customise the look and feel with your practice branding, colours and logos to enhance the overall client experience.
Benefits:
- Terminal ‘in the cloud’ means no software to install
- Access your virtual terminal through a URL on any device
- Powerful security system
- Customisation of your virtual terminal POS & receipts
- Dedicated UK-based customer support team
Features:
- Customisation of entry fields/default values
- Ability to manually add a product catalogue
- Comprehensive order and transaction search facility
- Batch reporting, facilitating easy reconciliation of funding
- Ability to manage recurring payment schedules
- Access to online reporting tools
- Flexible user management capabilities
Understanding E-invoicing
The accompanying E-invoicing functionality allows you to send E-invoices, while payment URL can be used to add a “pay now” link to your communications. The payment link directs your customer to a First Data-hosted page where they can securely make the payment via their preferred method. This enables customers to pay at their own convenience & allows the practice to collect outstanding payments 24/7, even when the premises are closed.
Additional benefits:
- Ease of payment for clients to access payment URL, available 24/7
- Streamlined workflow to complement virtual visits capabilities
Discover First Data’s award winning payment solutions to streamline your online payments and unlock saving potential for your business.
As a global leader in commerce-enabling technology and solutions, First Data has extensive payment industry expertise and a portfolio of trusted payment technologies. With their UK-based customer service and support, their mission is to help clients and partners stay innovative in a fast moving, digital world.
To get started, fill out the form below and a member of our team will be in touch with you to discuss your requirements. For more information, don’t hesitate to contact your account manager directly at sales.emea@covetrus.com.