Covetrus - Solutions for Veterinary Practices

Monitor practice performance

Track KPIs by creating customised, detailed real-time reports.

RxWorks comes pre-built with valuable reporting which lets you access in-depth report data without risk.

Strengthen client bonds and improve patient care

In the best interests of the patient, facilitate the acceptance of your recommendations, identify and schedule the best preventative or chronic care with Care Plan Manager.

Streamline inventory management

Simplify your stock management process to reduce wastage, improve profitability and save valuable staff time.

Support at every stage

Highly experienced and dedicated veterinary software and hardware support team on hand to assist via call, email and live-chat.

RxWorks modules

RxWorks comes with a set of standard modules essential for operating a modern-day veterinary practice. Enhanced modules, Practice Plus and Performance Pack are available to add-on.

 
Deliver personalised care with virtual visits. This provides more accessibility and flexibility for your clients and practice team, enabling you to deliver home consults without leaving the practice.
 

Virtual visit capabilities

 
Keep your customers informed. Communicate quickly and easily with your clients about events, promotions and educational information with Events Manager. ‘Set and forget’ regular, personalised client communication.
 

Events manager

 
Improve patient care and treatment compliance. Automatically generate follow-up lists and improve patient compliance and relationships through timely reminders in Recall Manager.
 

Recall manager

 
Speed up insurance claims and improve customer service. Accurately create paper-free claims on behalf of patients, with faster resolutions in Insurance Manager. Claims are linked to a policy, with a date range, to avoid double claiming. Save staff time by avoiding manual data entry.
 

Insurance manager

 
Reduce missed lab charges and free up staff. Laboratory Manager integrates with a range of internal lab devices and external lab service providers through this quick, accurate, fully automated workflow to provide quick and accurate lab results for customers.
 

Laboratory manager

 
Reduce no shows with bi-directional messaging. Communicate quickly and easily with your clients about events, reminders, promotions, educational information and appointment confirmation. Then allow them to respond!
 

Bi-directional messaging

 
More flexibility with intuitive web apps accessible on any device within the clinic. Quick and easy navigation to Recent, Flagged, New Clients and Patients from one home page. Searching for clients and patients is included in a single search box at the top of the screen introducing flexibility to review client and patient details within your clinic.
 

Client and patient app

 
Speed up check in with client facing kiosks: Allow pet parents to check their pet in to the practice and weigh their pet, automatically updating the medical records and the practice workflow.
 

Check in & weight kiosks

 

Virtual visit capabilities

Deliver personalised care with virtual visits. This provides more accessibility and flexibility for your clients and practice team, enabling you to deliver home consults without leaving the practice.
 

Events manager

Keep your customers informed. Communicate quickly and easily with your clients about events, promotions and educational information with Events Manager. ‘Set and forget’ regular, personalised client communication.
 

Recall manager

Improve patient care and treatment compliance. Automatically generate follow-up lists and improve patient compliance and relationships through timely reminders in Recall Manager.
 

Insurance manager

Speed up insurance claims and improve customer service. Accurately create paper-free claims on behalf of patients, with faster resolutions in Insurance Manager. Claims are linked to a policy, with a date range, to avoid double claiming. Save staff time by avoiding manual data entry.
 

Laboratory manager

Reduce missed lab charges and free up staff. Laboratory Manager integrates with a range of internal lab devices and external lab service providers through this quick, accurate, fully automated workflow to provide quick and accurate lab results for customers.
 

Bi-directional messaging

Reduce no shows with bi-directional messaging. Communicate quickly and easily with your clients about events, reminders, promotions, educational information and appointment confirmation. Then allow them to respond!
 

Client and patient app

More flexibility with intuitive web apps accessible on any device within the clinic. Quick and easy navigation to Recent, Flagged, New Clients and Patients from one home page. Searching for clients and patients is included in a single search box at the top of the screen introducing flexibility to review client and patient details within your clinic.
 

Check in & weight kiosks

Speed up check in with client facing kiosks: Allow pet parents to check their pet in to the practice and weigh their pet, automatically updating the medical records and the practice workflow.
 
people

“It meets all my patient and client needs ensuring I don’t overlook anything. It’s like having an extra employee, everything is just so automated. The result, I’m less stressed, and the standard of care is more consistent.”

Dr Angela Sutherland, Maraboon Veterinary Surgery

New in RxWorks 5.9

Consult Lite app

Consult Lite app

Enabling you to work in a new, more flexible way whether you are accessing the patient records on a tablet or mobile device, in the practice, on the go, or at home.

RxWorks 5.9 release

RxWorks 5.9 release

RxWorks™ version 5.8 is available now and free to upgrade.

Lab integrations

Lab integrations

Automating the workflows between requesting the tests and receiving the results reduces the risk of error and frees up your time to focus less on admin tasks and more on patient care.

Integrates with these great products

RxWorks comes with essential and comprehensive integrations. From online payments using email or SMS to other Covetrus Connect partners such as diagnostics or online booking. RxWorks gives you the freedom and connectivity needed for a holistic, connected, high-performing, clinic.

RxWorks Performance

A powerful module packed with tools to help your business drive performance. Streamline the maintenance of your practice procedures and save time with bulk price updates. Create and manage new procedures and control-related reminders and recalls with ease.

Online Payments

A new web pay option within RxWorks allows clients a more flexible way to pay using a payment URL via email or SMS. Offer clients the freedom to make payments digitally in practice, at home or on the go.

Covetrus Connect

This secure, permissions-based integration platform connects Covetrus software with most major partner services and apps, covering areas such as appointment management, business analytics, client engagement, and diagnostics.

Book a demo

* Required fields

 

Interested in learning more about how RxWorks could help you make your practice more efficient and profitable?

Fill out the form and an experienced product specialist will contact you to schedule a demo.