RxWorks support

We have a highly experienced veterinary software and hardware support team based around the world. This allows us to offer support across many time zones.


Contact support

Live chat

Live chat

Have a live online chat with a support team member. See chat button in bottom right corner.

Online portal

Online portal

Access online help and user guides, tutorial videos, free webinars and other online resources.



Send an email to support.rxworks@covetrus.com.

Support numbers



United Kingdom

  • Phone: 0845 4747 445
  • Fax: 0131 556 3525


  • Phone: 019010150

The Netherlands

  • Phone: 013-2032008
  • Fax: 020-5248636

Outside of Europe


  • Phone: 07 3018 8666
  • Fax: 07 3319 6128

New Zealand

  • Phone: 0800 445 611
  • Fax: 09 233 3167

South Africa

  • Phone: 0105002352


  • Phone: 1-702-472-8543
  • Fax: 1-888-474-9325


  • Phone: 800 130 1613
Hardware requirements

Hardware requirements

Do you need a checklist of hardware requirements before you purchase new computer equipment for your RxWorks software? 

Download the RxWorks hardware requirements now. 

Label ordering

Label ordering

Do you need to order labels from Covetrus? Please contact labels@covetrus.co.uk with your request and a product specialist will reply within 24 hours to process your order.