Implementation and Onboarding

Stress-free onboarding and data migration for veterinary software

We’re here to make your transition smooth, simple, and stress-free. With over 40 years of experience developing and delivering practice management systems, we’ve fine-tuned the process to ensure each step is as seamless as possible, ensuring you’re always in safe hands.

Industry expertise you can trust

Our onboarding team is made up of former clinical professionals who know the pressures of practice life, because they’ve lived it. With 2,000+ successful implementations, they’ll guide you through setup with minimal disruption to your day-to-day.

Safe and secure data migration

Switching systems doesn’t have to be stressful. Our technical team has migrated data from every major PMS in the UK, so your data is handled safely, accurately, and with care. We know the ins and outs of database structures to ensure nothing gets lost in translation.

Your step-by-step onboarding journey

Hear from those who have completed the switch-over

MobiVET Ltd

Ascend has been a game changer for our practice, as a mobile veterinary service we needed a system that was quick, intuitive and modern. Ascend offers all of that, from cloud based storage allowing us to access our patient details, lab results, diagnostics and finances all from mobile phones and tablets... To bright colours, profile pictures and a platform that reminds us of social media, Ascend is just so easy to use! Ascend allows us as a practice to work together to create fantastic patient care and brilliant client satisfaction!

North Maclean Vets

The team love Ascend. It was never a hurdle or an issue to transition to it. The transition was quick and everyone was happy. Even new staff that haven't had experience with practice management systems in the past take to Ascend instantly. Everyone really loves it.

VP Exotics Pets Services

The support in setting up the system was smooth and I felt incredibly well supported through the entire process. It was important to me that other members within the team can access Ascend and use it to its fullest potential on the pet shop floor. I believe that Ascend will help me to progress, to build and develop the business and incorporate more services over the years.

Coquet Vets

The system flows very well from the moment the client comes in, to the moment they leave and pay. It’s a very clear screen at the beginning that tells you where in the process they are. I can’t stress enough how intuitive, smooth and easy it is to use for our staff. Especially when you consider how well managed the integrations and paperless aspect is, everything from lab results, diagnostics and payments makes the whole process simple and green, which aligns with our environmentally friendly ethos. From the perspective of managing the team, internal team collaboration on Ascend is second-to-none and it saves us all a lot of time, and the fact that it’s cloud-based makes a huge difference.