The launch of telemedicine capabilities in RxWorks allow for a seamless virtual visit integration, providing more accessibility and flexibility for your practice. This functionality enables your practice to schedule and deliver virtual visits to your clients in the comfort of their own home providing better care today, tomorrow, and into the future.
The virtual visit feature is now available to be setup within RxWorks enabling you to provide first-class care to your patients remotely. This enhancement does not require an RxWorks upgrade so getting access to virtual visit capabilities is quick and easy.
Register for RxWorks virtual visits
Virtual visit capabilities for RxWorks include:
- Video conferencing that enables personalised care for those pets in need
- Streamlined workflow allowing your team to start a virtual visit seamlessly through RxWorks
- Virtual visit link is sent directly to your client via text or email upon creation of an appointment
- Virtual visit reminder sent directly to your client via text or email prior to the appointment
- Ability to add consult notes via RxWorks web app for virtual visit appointments
- Prompted to take payment for virtual visit appointments when using RxWorks web app
- Improved and timely emergency triage capability
- Quicker after-hours follow-up consult
- COMING SOON – ONLINE PAYMENTS
Benefits of virtual visits
- Improved accessibility: Maintaining access of veterinary care to clients whilst adhering to social distancing requirements during COVID-19.
- Appointment triage: Empowering the vet to carry out appointment triage, to determine if an in person visit consultation is required.
- Practice success: Maintaining your ability to show the value of your clinic’s services and improving client satisfaction.
Getting started is quick and easy
This workflow is driven from your RxWorks to provide additional flexibility in carrying out your appointments, virtually.
How it works
- Create appointment in RxWorks
- Automated email is sent to client from RxWorks
- Start the meeting to begin the virtual visit
“I am delighted we are able to offer our practices this functionality to support them through this challenging time. The ability to meet your client’s and patient’s virtually in order to help triage or carry out post-operative care are among the many benefits this functionality has. I look forward to working with our practices to implement this feature and see the long-term benefits it will have in a post COVID-19 environment.” Carly Clark, Product Manager
Once logged into your RxWorks user portal, you can watch the RxWorks Virtual Visits webinar.
Login to your RxWorks User Portal to access virtual visits User Guide and FAQs Document.