Do more with less. Eliminate practice chaos.

Covetrus Ascend, easy-to-use, cloud-based veterinary practice management software. Built to deliver time savings amidst industry staffing challenges. Plus, you’ll be supported by our premium customer success program with a dedicated specialist for your practice.

What types of veterinary practices do we support?

+15,000 users trust Covetrus Ascend, VisionVPM and RxWorks.

Why Ascend?

What makes us different

Work from anywhere

Ascend is cloud-based and responsive on devices, improving efficiency. Ascend doesn’t constrain you to a physical desktop workspace.

Easy-to-use

Ascend’s user base is growing rapidly in ANZ, +250% YoY. This is thanks to its intuitive, modern interface. Ascend reduces staff software training time by 90%.

Save big on costs

80% of surveyed Ascend users save $1k-$5k per year when switching to Ascend.

Local focus, global reach

You’re supported by our local teams in Australia, New Zealand and the United Kingdom with the benefit of global teams across the world.

Onboarding and customer success

Simple three-step onboarding and our proactive customer success program ensures users are maximising their use and value from Ascend. In-person onboarding and implementation options available.

Tailored design and development process

Shaped by current users, industry mental health experts and vet professionals to address challenges specific to the ANZ vet industry. +35 product and development team members are working hard on Ascend to release updates fortnightly.

Enterprise level security

Microsoft Azure Enterprise level security and encryption for your client data​.

Ascend’s Key Features

Hear from our clients

  • 16 hours saved weekly
  • 80% reduction in software cost
  • Training time reduced by 90%

Get setup in 3 simple steps

Configuration
  • Short Implementation kick-off meeting
  • Progress check-in
  • We'll sort the data extract, migration and config for you
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Training
  • Access to training materials
  • Progress check-in ensuring you're ready to Go Live
🡇
Ascend Go Live
  • Meeting with team pre Go Live
  • Q&A session post Go Live
  • Increased support post Go Live to ensure your success

Once you're live on Ascend, we don't disappear. We'll organise success check-ins to ensure you're maximising Ascend. Plus, you've got 24/7 tech support and your customer success specialist. In-person onboarding and implementation options available.

Smarter insights. Faster growth.

Your practice has vital signs, and now you can track them clearly, in real time. Vetlytics, built directly into Covetrus Ascend at no extra cost, gives you the clarity you need to run a healthier, more profitable practice.

With Vetlytics, you can:

  • See your vital signs in real time. Revenue, invoices, retention, and compliance at a glance.
  • Save hours on reporting. No spreadsheets or extra tools required.
  • Make confident, proactive decisions. Spot gaps early and act before issues build up.
  • Rely on expert-backed KPIs. Designed in partnership with Crampton Consulting Group.

Why Covetrus?

Covetrus is committed to partnering with you to future-proof your practice. How? By leveraging unparalleled insights and expertise from our leading veterinary technology, distribution, instrumentation and consulting businesses, in the Covetrus ecosystem. There is no other provider across the market with this breadth of insight.

 

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Trusted globally
+100,000 customers, +21 countries and +5,500+ employees worldwide.

 

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Global investment
We're a market leader in investment and innovation of cloud-based veterinary software technology globally, supporting the future of the industry.

 

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Insights
We use veterinary practice data and customer feedback from thousands of practices to fuel our decision making.

 

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Staff experience
Many of our Covetrus staff have worked in practice and understand your unique challenges and needs.

 

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Supporting our industry
Covetrus & Provet proudly support the AVA, NZVA, VNCA, Sophie's Legacy, Flynn's Walk, Vets for Climate Action and Vet Answers plus more.

Technology needs to be doing the heavy lifting for you, it’s time to do more with less
Join thousands of practices that partner with Covetrus to support and grow their business
Book a Demo