Covetrus SMS

Take control of your appointments

Covetrus SMS enables your front-desk team to send and receive SMS rather than sending messages as an email. The replies to your practice’s text will return to the related appointment on the clinic’s clipboard and on the client communication log which enables your front of house team to proactively manage appointments.

Hear from Covetrus SMS users

“Instead of the nurses having to ring owners and tell them that their pet’s medications have been made up, the vets now send an SMS when we’ve done them, and it gets saved as part of the communications in the to-do list. This also saves us a lot of time.”
– Dr Danielle Appay, Indooroopilly Vet Clinic

Key benefits

Covetrus SMS allows you to have clarity on appointment confirmations. If a client hasn’t responded, they can be targeted to confirm or reschedule appointments ensuring the best success when it comes to appointment fulfilment and availability for patients requiring care.

Streamline appointment reminders

No more uncertainty about client communication history. Always be fully informed with the ability to view all messaging in your Covetrus software solution.

Access SMS history

Being able to ‘reply Y to confirm’ is an expected feature of the client appointment booking experience these days. For your clients, it brings an added reminder of the appointment and key details as well as a commitment to attend. It also means there’s no need for your clients or receptionist team to call ahead to confirm the appointment.

Reduce no shows and save staff time

Streamline appointment reminders

Covetrus SMS allows you to have clarity on appointment confirmations. If a client hasn’t responded, they can be targeted to confirm or reschedule appointments ensuring the best success when it comes to appointment fulfilment and availability for patients requiring care.

Access SMS history

No more uncertainty about client communication history. Always be fully informed with the ability to view all messaging in your Covetrus software solution.

Reduce no shows and save staff time

Being able to ‘reply Y to confirm’ is an expected feature of the client appointment booking experience these days. For your clients, it brings an added reminder of the appointment and key details as well as a commitment to attend. It also means there’s no need for your clients or receptionist team to call ahead to confirm the appointment.