Covetrus - Solutions for Veterinary Practices

All the hardware you need

We offer a variety of business-class computers and accessories from leading manufacturers, built to withstand the rigorous veterinary practice environments and to ensure the best reliability.

Why upgrade your hardware?

Older computers are unlikely to support recent operating systems, which can slow your computer’s performance over time and drastically affect your staff’s daily workflow and productivity.

This can cause waiting room delays and affect the customer experience.

Configured for your practice

Our team of experts first evaluate your needs and guide you to a solution appropriate for your.

Your new hardware arrives at your location completely configured for your software.

Save time, save money.

Windows 10 Pro & 11 Pro, MAC OS, IOS, Chrome OS and Android (with the latest OS releases.) Any modern device (e.g. Tablet, PC, mobile, Laptop) with the above operating systems can be used.

Terminal (minimum)

  • Min 16 GB RAM
  • Windows 10 Pro
  • 256ssd
  • Intel Core i5 processor

Note: if you are a clinic streaming or have multiple tabs open on a device, you may need to increase to 16 or 32 GB RAM to reduce the impact on performance.

Requirements are provided below for the computer that is hosting the RxWorks™ database and application in a peer-to-peer environment.

Minimum Requirements

This is to account for the following components minimum requirements:

  1. Core Operating System (Windows 10 Pro/Ent 21H1/Windows 11 Pro/Ent 21H2) 2 CPU Cores, 4GB Ram, 32GB Storage
  2. SQL 2019 (Express/Standard) 2 Logical Processors, 4GB Ram (Plus 1GB Ram for every 1GB Database Size), 32GB Storage
  3. RxWorks (1 user) 1 Logical Processor, 2GB Ram, 30GB App Storage
  • CPU: Quad Core, 2.0 GHZ (Minimum 8th Gen Intel/ AMD Zen2 for Windows 11)
  • RAM: Minimum 12GB (4GB for OS, 4GB for SQL, 2GB for application)
  • HDD: 150GB HDD + Any data storage requirements
  • LAN: Gigabit Network Adaptor, connecting to Gigabit network equipment with cables rated for ISO/IEC-11801 Class D
  • GPU: Integrated Graphics, capable of displaying at 1024*768

Recommended Requirements

This is to account for the following components recommended requirements:

  1. Core Operating System (Windows 10 Pro/Ent 21H1/Windows 11 Pro/Ent 21H2) 4 CPU Threads, 8GB Ram, 64GB Storage
  2. SQL 2019 (Express/Standard) 4 Logical Processors, 16GB Ram (Plus 1GB Ram for every 1GB Database Size), 32GB High Speed Storage
  3. RxWorks (1 user) Threads 2 Logical Processors, 4GB Ram, 30GB App Storage
  • CPU: Quad Core, 3GHZ, Intel Core I7 or Intel Xeon (Minimum 8th Gen Intel/ AMD Zen2 for Windows 11).
  • RAM: Minimum 32GB (8GB for OS, 16GB for SQL, 4GB for application)
  • HDD: 250GB SSD + Any data storage requirements
  • LAN: Gigabit Network Adaptor, connecting to Gigabit network equipment with cables rated for ISO/IEC-11801 Class E or Class F
  • GPU: Dedicated Graphics, capable of displaying 1920*1080 (FHD) resolution.

How Does This Translate to a Server Environment With Multiple Users?

Specifications for a server environment vary based on factors such as software, antivirus, hardware age, number of users etc. If you are uncertain what your requirements are, please contact our team to discuss.

You should always allow more resources for software growth, environmental degradation, system
updates, and peak demand.

Note: For peer terminals, ignore requirement B.

If you are uncertain what your requirements are, please contact one of our sales representatives to discuss our consultation services.


Desktop Supported Hardware (Client Operating System)

Recommended Minimum Specifications

  • Processor: Intel Core i3 9th Gen, i5 7th Gen, i7 4th Gen, i9 7th Gen or AMD equivalent
  • RAM: 8 GB
  • HD Space: 128 GB HDD/SSD
  • Display: 1920 x 1080

Supported Operating Systems

  • Windows 10 Pro or Enterprise 64-bit OS (Home Edition not supported)
  • Windows 11 Pro or Enterprise 64-bit OS (Home Edition not supported)

For best performance of application animations, we recommend a Direct X 9 capable graphics card. This is optional and not a requirement for running the application. Using VisionVPM in a Windows emulator on a Mac computer is not a recommended setup.

Desktop Based Servers or Standard Server Hardware

Supporting up to 10 Desktops in Peer to Peer Setup

Recommended Minimum Specifications

  • Processor: Intel Core i7 7th Gen, i9 7th Gen
  • RAM: 16 GB (32 GB Recommended)
  • HD Space: 500 GB HDD/SSD (RAID 1) for OS, separate RAID 1 partition for database
  • Display: 1920 x 1080

Supported Operating Systems

  • Windows Server 2016
  • Windows Server 2019
  • Windows Server 2022
  • Windows 10 Pro or Enterprise 64-bit OS (Home edition not supported)
  • Windows 11 Pro or Enterprise 64-bit OS (Home edition not supported)

Desktop Based Servers or Standard Server Hardware

For Remote Desktop Server Setup (formerly Terminal Server)

These servers have been sized for working with only the VisionVPM application. When servers will also support multiple concurrent third party products, the server specification will need to be revised depending upon the third-party products hosted and the number of user connections.

Scenario 1: Supporting up to 10 Desktops in Remote Desktop Server Setup

Recommended Minimum Specifications

  • Processor: Intel Xeon E3-1200 series (v5 family or greater)
  • RAM: 16 GB + 2 GB per user
  • HD Space: 500 GB HDD/SSD (RAID 1) for OS, separate RAID 1 for database
  • Display: 1920 x 1080

Supported Operating Systems

  • Windows Server 2016
  • Windows Server 2019
  • Windows Server 2022

Scenario 2: Supporting up to 20 Desktops in Remote Desktop Server Setup

Recommended Minimum Specifications

  • Processor: Intel Xeon Skylake-SP (Model 4 or greater)
  • RAM: 32 GB + 2 GB per user
  • HD Space: 500 GB HDD/SSD (RAID 1) for OS, separate RAID 1 + 0 array for database
  • Display: 1920 x 1080

Supported Operating Systems

  • Windows Server 2016
  • Windows Server 2019
  • Windows Server 2022

Covetrus Mobile Vet

Pre-Requisites

VisionVPM

  • The clinic should be running the latest version of VisionVPM (VisionVPM 2023.1 or above)
  • VisionVPM .net Appointment Book needs to be used
  • VisionVPM RestAPI Service Setup V2022.11.10.1
  • Clinic database needs to be enabled for Covetrus Mobile Vet by the VisionVPM Implementation Team

Mobile Device Requirements

Android

  • Android version 7.1 or above (API level 25 – Nougat)
  • Minimum screen resolution: 1136 x 640
  • RAM 1GB
  • 50MB free space
  • Local Wifi access to machine that has the VPMRestAPI installed
  • Rear-facing camera

iOS

  • iOS devices version 12.5.4 or above (i.e. iPhone 5S+, iPad Air, or iPad Mini 2+)
  • Minimum screen resolution: 1136 x 640 (iPhone 5S+ or iPad Mini 2+)
  • Local Wifi access to machine that has the VPMRestAPI installed
  • Rear-facing camera

VPMAccess

Pre-Requisites

VisionVPM

  • The clinic should be running the latest version of VisionVPM (VisionVPM 2023.1 or above)
  • .NET Appointment Book
  • VisionVPM RestAPI Service Setup V2022.11.10.1
  • Consent Forms enabled in VPMReports

Mobile Device Requirements

Android

  • Tablet 10″ Android Lollipop (SDK 21)
  • Minimum screen resolution: 1136 x 640
  • RAM 1GB
  • 50MB free space
  • Local Wifi access to machine that has the VPMRestAPI installed
  • Rear-facing camera

iOS

  • iPad 10″ Minimum iOS 8
  • Local Wifi access to machine that has the VPMRestAPI installed
  • 50MB free space
  • Rear-facing camera

Download PDF

Windows 10 Pro & 11 Pro, MAC OS, IOS, Chrome OS and Android (with the latest OS releases.) Any modern device (e.g. Tablet, PC, mobile, Laptop) with the above operating systems can be used.

Terminal (minimum)

  • Min 16 GB RAM
  • Windows 10 Pro
  • 256ssd
  • Intel Core i5 processor

Note: if you are a clinic streaming or have multiple tabs open on a device, you may need to increase to 16 or 32 GB RAM to reduce the impact on performance.

Requirements are provided below for the computer that is hosting the RxWorks™ database and application in a peer-to-peer environment.

Minimum Requirements

This is to account for the following components minimum requirements:

  1. Core Operating System (Windows 10 Pro/Ent 21H1/Windows 11 Pro/Ent 21H2) 2 CPU Cores, 4GB Ram, 32GB Storage
  2. SQL 2019 (Express/Standard) 2 Logical Processors, 4GB Ram (Plus 1GB Ram for every 1GB Database Size), 32GB Storage
  3. RxWorks (1 user) 1 Logical Processor, 2GB Ram, 30GB App Storage
  • CPU: Quad Core, 2.0 GHZ (Minimum 8th Gen Intel/ AMD Zen2 for Windows 11)
  • RAM: Minimum 12GB (4GB for OS, 4GB for SQL, 2GB for application)
  • HDD: 150GB HDD + Any data storage requirements
  • LAN: Gigabit Network Adaptor, connecting to Gigabit network equipment with cables rated for ISO/IEC-11801 Class D
  • GPU: Integrated Graphics, capable of displaying at 1024*768

Recommended Requirements

This is to account for the following components recommended requirements:

  1. Core Operating System (Windows 10 Pro/Ent 21H1/Windows 11 Pro/Ent 21H2) 4 CPU Threads, 8GB Ram, 64GB Storage
  2. SQL 2019 (Express/Standard) 4 Logical Processors, 16GB Ram (Plus 1GB Ram for every 1GB Database Size), 32GB High Speed Storage
  3. RxWorks (1 user) Threads 2 Logical Processors, 4GB Ram, 30GB App Storage
  • CPU: Quad Core, 3GHZ, Intel Core I7 or Intel Xeon (Minimum 8th Gen Intel/ AMD Zen2 for Windows 11).
  • RAM: Minimum 32GB (8GB for OS, 16GB for SQL, 4GB for application)
  • HDD: 250GB SSD + Any data storage requirements
  • LAN: Gigabit Network Adaptor, connecting to Gigabit network equipment with cables rated for ISO/IEC-11801 Class E or Class F
  • GPU: Dedicated Graphics, capable of displaying 1920*1080 (FHD) resolution.

How Does This Translate to a Server Environment With Multiple Users?

Specifications for a server environment vary based on factors such as software, antivirus, hardware age, number of users etc. If you are uncertain what your requirements are, please contact our team to discuss.

You should always allow more resources for software growth, environmental degradation, system
updates, and peak demand.

Note: For peer terminals, ignore requirement B.

If you are uncertain what your requirements are, please contact one of our sales representatives to discuss our consultation services.


Desktop Supported Hardware (Client Operating System)

Recommended Minimum Specifications

  • Processor: Intel Core i3 9th Gen, i5 7th Gen, i7 4th Gen, i9 7th Gen or AMD equivalent
  • RAM: 8 GB
  • HD Space: 128 GB HDD/SSD
  • Display: 1920 x 1080

Supported Operating Systems

  • Windows 10 Pro or Enterprise 64-bit OS (Home Edition not supported)
  • Windows 11 Pro or Enterprise 64-bit OS (Home Edition not supported)

For best performance of application animations, we recommend a Direct X 9 capable graphics card. This is optional and not a requirement for running the application. Using VisionVPM in a Windows emulator on a Mac computer is not a recommended setup.

Desktop Based Servers or Standard Server Hardware

Supporting up to 10 Desktops in Peer to Peer Setup

Recommended Minimum Specifications

  • Processor: Intel Core i7 7th Gen, i9 7th Gen
  • RAM: 16 GB (32 GB Recommended)
  • HD Space: 500 GB HDD/SSD (RAID 1) for OS, separate RAID 1 partition for database
  • Display: 1920 x 1080

Supported Operating Systems

  • Windows Server 2016
  • Windows Server 2019
  • Windows Server 2022
  • Windows 10 Pro or Enterprise 64-bit OS (Home edition not supported)
  • Windows 11 Pro or Enterprise 64-bit OS (Home edition not supported)

Desktop Based Servers or Standard Server Hardware

For Remote Desktop Server Setup (formerly Terminal Server)

These servers have been sized for working with only the VisionVPM application. When servers will also support multiple concurrent third party products, the server specification will need to be revised depending upon the third-party products hosted and the number of user connections.

Scenario 1: Supporting up to 10 Desktops in Remote Desktop Server Setup

Recommended Minimum Specifications

  • Processor: Intel Xeon E3-1200 series (v5 family or greater)
  • RAM: 16 GB + 2 GB per user
  • HD Space: 500 GB HDD/SSD (RAID 1) for OS, separate RAID 1 for database
  • Display: 1920 x 1080

Supported Operating Systems

  • Windows Server 2016
  • Windows Server 2019
  • Windows Server 2022

Scenario 2: Supporting up to 20 Desktops in Remote Desktop Server Setup

Recommended Minimum Specifications

  • Processor: Intel Xeon Skylake-SP (Model 4 or greater)
  • RAM: 32 GB + 2 GB per user
  • HD Space: 500 GB HDD/SSD (RAID 1) for OS, separate RAID 1 + 0 array for database
  • Display: 1920 x 1080

Supported Operating Systems

  • Windows Server 2016
  • Windows Server 2019
  • Windows Server 2022

Covetrus Mobile Vet

Pre-Requisites

VisionVPM

  • The clinic should be running the latest version of VisionVPM (VisionVPM 2023.1 or above)
  • VisionVPM .net Appointment Book needs to be used
  • VisionVPM RestAPI Service Setup V2022.11.10.1
  • Clinic database needs to be enabled for Covetrus Mobile Vet by the VisionVPM Implementation Team

Mobile Device Requirements

Android

  • Android version 7.1 or above (API level 25 – Nougat)
  • Minimum screen resolution: 1136 x 640
  • RAM 1GB
  • 50MB free space
  • Local Wifi access to machine that has the VPMRestAPI installed
  • Rear-facing camera

iOS

  • iOS devices version 12.5.4 or above (i.e. iPhone 5S+, iPad Air, or iPad Mini 2+)
  • Minimum screen resolution: 1136 x 640 (iPhone 5S+ or iPad Mini 2+)
  • Local Wifi access to machine that has the VPMRestAPI installed
  • Rear-facing camera

VPMAccess

Pre-Requisites

VisionVPM

  • The clinic should be running the latest version of VisionVPM (VisionVPM 2023.1 or above)
  • .NET Appointment Book
  • VisionVPM RestAPI Service Setup V2022.11.10.1
  • Consent Forms enabled in VPMReports

Mobile Device Requirements

Android

  • Tablet 10″ Android Lollipop (SDK 21)
  • Minimum screen resolution: 1136 x 640
  • RAM 1GB
  • 50MB free space
  • Local Wifi access to machine that has the VPMRestAPI installed
  • Rear-facing camera

iOS

  • iPad 10″ Minimum iOS 8
  • Local Wifi access to machine that has the VPMRestAPI installed
  • 50MB free space
  • Rear-facing camera

Download PDF

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