Masterclasses

Date: Thursday 20th June 2024
Leveraging your practice management system to improve your approach to client debt is essential in today’s challenging climate. Our experts share the most effective processes that you can readily embedded into your practice to improve your cash flow, focusing on key procedures for debt management and control.

Date: Wednesday 18th September 2024
Due to rapid technology advances, consumers from any service area (regardless of industry) have expectations and demands that are increasing at an exponential rate. This also applies to the veterinary industry. Join our experts as they explain the value of client loyalty and how easily this can be offered to your valued clients through simple practice management system setup and effective communication.

Date: Tuesday 29th October 2024
The power of data with your system is invaluable. It allows for better business decision making, operational efficiencies and goal setting. But how accurate is the current reporting view that you have? And are you using the correct KPIs (Key Performance Indicators) that allow you full performance visibility? Our dedicated learning and development expert will walk you through a deep dive on the KPIs that your practice should be tracking, and how to produce the essential detail required to allow your practice to adapt to change, with a close eye on delivering practice success.

Date: Thursday 26th November 2024
Stock is often one of your largest expenses but it is an area that is at times neglected or a problem deemed so big that it is quickly pushed to the bottom of a practice’s to-do list! A step up from our ‘stock control vs stock management’ webinar, we delve into stock related issues and uncover setup options within your practice management software to improve your stock management. We’ll also give you guidance and advice to help influence your operating costs, leveraging your software to create an efficient and effective process.