Webinars

Date: Tuesday 21st May 2024
Do you ever wonder what today’s largest petowning generation actually want from a practice? And do you ever ask yourself whether your current communication methods are enough to meet their needs? Today’s pet parents are most definitely convenience driven, wanting on-demand and relevant communications. In this webinar, our dedicated Rapport specialist will explore how we understand the communication needs of your pet parent segments and then how to effectively tailor content and engage with these segments for improved responses. We’ll also explore how you can build your brand and build pet parent trust in your practice through social media. Available to our RoboVet customers.
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Date: Tuesday 25th June 2024
Running social media accounts can have huge benefits to your practice, especially when it comes to connecting with pet parents. In this webinar, we discuss the types of content that you can post such as engaging articles, cute pet photos, success stories, useful tips as well as practice updates. We will discuss the channels you can use such as Facebook, Instagram and TikTok, creating a strategy for each of your channels and we will also provide tips on how to handle comments, whether positive or negative. Available to our RoboVet, RxWorks and Ascend customers.
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Date: Tuesday 10th September 2024
Your practice management system is the beating heart of your practice, from a financial and operational perspective. It’s pivotal to the smoothness of your teams day and for the experience of your clients. Whether you’re on RoboVet or RxWorks, our trainers will share easy actionable maintenance tips and tricks that you can undertake on a regular basis to ensure that your practice management system operates at its peak performance. Available for RoboVet and RxWorks customers
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Date: Wednesday 9th October 2024
Keeping up with the latest and greatest recommendations in securing your system and data can be overwhelming. Join us for our upcoming webinar as we explore the risks, debunk the myths, and share the true impact that lost data can have on your practice. We’ll also discuss the data security strategies you can easily implement to avoid a bad reputation and a hefty fine. Stick around for our Q&A session at the end, for questions on keeping you, your team and your practice safe. Available to our RoboVet, RxWorks and Ascend customers.
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Date: Tuesday 5th November 2024
After salaries, stock is your biggest expense with the average practice haemorrhaging 3% of their stock due to poor processes – we’ll let you do the math on the number that this could equate to for your practice! The terms ‘stock control’ and ‘stock management’ are often used interchangeably but there’s actually a significant difference between them, one of which can directly impact your bottom-line revenue. Join us for our webinar where we will explore the difference between these important processes and share tips that you can implement today on how to effectively and efficiently manage your second biggest cost. Available to our RoboVet, RxWorks and Ascend customers.
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