Covetrus - Solutions for Veterinary Practices

This webinar is designed to help veterinary teams confidently maximise the value of their in-clinic product ranges. You’ll learn ways to select and position products to improve revenue, strengthen margins, and streamline your ordering workflow.

We’ll explore how to highlight the clinical and client benefits of different brands, ensuring your recommendations feel both natural and impactful. By understanding how to build the right product mix, you’ll be able to enhance patient care while also supporting the financial health of your practice.

The session will provide clear, actionable guidance you can put into practice straight away.

Join us for a practical session on how to get the most from your PMS reminder tools in Ascend and RxWorks. We’ll walk you through how the Automated Messaging Module (AMM) works, how to set up effective reminders, and how to ensure your fees and services are correctly configured so reminders send at the right time.

We’ll also explore other parts of your PMS where reminders can be triggered including repeat medications, health plans, overdue treatments, appointment follow-ups, vaccinations, and missed charges, helping you reduce gaps in care and improve client compliance.

Whether you’re new to reminders or looking to tidy up your setup, this session will give you clear, actionable steps to streamline communication and boost practice revenue.

Wondering what today’s pet parents actually want from a practice? Do you ever question if your current communication methods are meeting their needs? Today’s pet parents are driven by convenience and expect on demand, relevant communication.

In this webinar, our we’ll explore how we understand the communication needs of your pet parent segments and then how to effectively tailor content and engage with these segments for improved responses.

We’ll also explore how you can build your brand and build pet parent trust in your practice through social media.

Join us for an insightful session focused on supporting your wellbeing and confidence. Our HR Director, Rachael Milligan, will share practical guidance to help teams recognise signs of mental health challenges, initiate supportive and empathetic conversations, and create a safer, more open culture within the practice.

We’ll also be joined by guest speaker Dr. Katie Ford, imposter syndrome speaker, coach, and co-founder of Vet Empowered. Katie will discuss her own journey with imposter syndrome, share practical strategies for overcoming self-doubt, and give an inside look at her coaching approach.

This session is designed to help you better understand and support people, build confidence, and strengthen team wellbeing across your practice.

Discover how to make pet food and stock management work together to strengthen both your client relationships and your practice’s financial performance. This session explores the value of offering pet food in-practice, with insights on engaging clients early—particularly during the puppy and kitten stages—and positioning your recommendations confidently alongside online retailers. You’ll also learn how to optimise your overall stock processes, with practical strategies to reduce wastage, set appropriate minimum and maximum levels, and prevent overstock.

Delivered in clear, actionable steps, this course will help you streamline inventory management while turning pet food into a meaningful contributor to your practice’s success.

This session will talk to you about the importance of reporting and how to make the most of the dashboards in your PMS. We’ll show you how to use your practice data to make informed decisions that improve daily operations, efficiency, and profitability

Discover how to track key performance indicators (KPIs), monitor appointments, payments, invoicing, and daily activity, and translate this information into actionable insights for your team. Whether you want to optimise workflows, increase revenue, or improve client care, this webinar will give you the tools to turn data into smarter decisions for your practice.

Finance and accounting may seem like daunting topics, but mastering the basics can transform your practice’s financial health. In today’s ever-changing economic landscape, a strong financial foundation is essential for sustaining and growing your business.

Join us in this entry level session where we will walk through core financial concepts and break down essential accounting practices tailored specifically for veterinary professionals.

The outcome? Greater financial clarity, improved business resilience, and enhanced decision-making that supports long-term success.

Running social media accounts can bring huge benefits to your practice, helping you connect with pet parents and build your brand. In this webinar, we’ll guide you through creating a complete social media strategy, from setting clear goals to choosing the right channels for your practice.

We’ll explore the types of content that work best, including engaging articles, pet photos, success stories, tips for pet owners, and practice updates. You’ll also learn how to monitor your pages effectively and get practical advice for handling comments, whether positive or negative.

By the end of the session, you’ll have a clear framework to plan, manage, and grow your practice’s social media presence with confidence.

Running a practice efficiently requires more than clinical expertise, it’s about smart financial and operational management. This webinar explores the practice manager’s perspective, highlighting where you can save money and how to tap into the full range of support offered by buying groups.

We’ll also cover CPD opportunities and share insights to make your role easier and your practice more profitable.

Join us to explore how your veterinary practice can reduce its environmental impact while maintaining efficiency and excellent patient care. We’ll cover practical strategies such as going paperless, better managing inventory to reduce deliveries, choosing eco-friendly supplies, recycling and repurposing equipment, and embedding sustainability into everyday workflows. By the end of the session, you’ll have clear, actionable steps to create a greener, more efficient practice.

Proper instrument care is essential for maintaining surgical quality, patient safety, and the longevity of your equipment. In this session, you’ll learn what surgical instruments are made of, why correct care matters, and the common factors that lead to unnecessary damage or deterioration.

We’ll walk through the full care protocol step by step, from safe handling and effective cleaning to correct packing, sterilisation, and long-term storage. By the end, you’ll have a clear, practical understanding of how to keep your instruments in optimal condition, reduce repair costs, and support smoother surgical workflows in your practice.

Join us for a webinar designed to support veterinary practice managers and owners. Hosted by Jill Brown, our Head of Europe Talent Acquisition, this session will explore the challenges of recruiting in the veterinary industry and offer actionable strategies to attract, hire, and retain top-tier talent.

Discover how to craft compelling job postings that resonate with veterinary professionals, leverage innovative sourcing techniques to find the right candidates, build a strong employer brand to stand out in a competitive market, navigate common recruitment challenges, and avoid costly hiring mistakes.

Whether you’re looking to grow your team or refine your hiring processes, this webinar is your chance to gain valuable insights and ask questions directly to an industry expert.

Discover how AI can work alongside your team as a practical business partner, helping streamline everyday tasks while keeping clinical expertise and judgement firmly in human hands. In this session, we’ll show you ways to use AI for tasks such as note-taking, summarising patient histories, and speeding up administrative workflows. Learn how leveraging AI can save time, reduce errors, and allow your team to focus on what matters most — delivering excellent animal care.