AVImark support

 

Contact support

 

Live chat

Have a live online chat with a support team member. See chat button at bottom right.

 

Request form

Fill out the support request form and receive an answer back asap.

 

Remote session

Activate a secure remote session with a support specialist.

Support hours

Call us at 1-877-838-9273 (Option 1) for support.

 

AVImark software

Phone and Request Forms

Monday–Thursday: 7 am–8 pm CST

Friday: 7 am–7 pm CST

Saturday: 8 am–2 pm CST

Chat

Monday–Friday: 8 am–5 pm CST

Saturday: 8 am–2 pm CST

 

Holiday hours

Memorial Day: May 31: CLOSED

Independence Day: July 3 & 5: CLOSED

Labor Day: September 6: CLOSED

Thanksgiving:

  • November 25: CLOSED
  • November 26: 8 am – 2 pm CST

Christmas:

  • December 24, 25 & 27: CLOSED

New Year:

  • December 31: CLOSED
  • January 1, 2022: CLOSED
 

Payment solutions

Phone and Request Forms

Monday–Thursday: 7 am–8 pm CST

Friday: 7 am–7 pm CST

Saturday: 8 am–2 pm CST

Chat

Monday–Friday: 8 am–5 pm CST

Saturday: 8 am–2 pm CST

 

Lab

Phone and Request Forms

Monday–Thursday: 7 am–8 pm CST

Friday: 7 am–7 pm CST

Saturday: 8 am–2 pm CST

Chat

Monday–Friday: 8 am–5 pm CST

Saturday: 8 am–2 pm CST

Support resources

 

Support Documents

Search for integration instructions, how-to guides, end-of-year processing information, FAQs, and user manuals.

 

Release Notes

Read about the improved functionality in the latest AVImark software release.

 

VetWeb

Learn how to install and use VetWeb.