Avimark® support

 

Contact support

 
Live chat

Live chat

Have a live online chat with a support team member.

 
Request form

Request form

Fill out the support request form and receive an answer back asap.

 
Remote session

Remote session

Activate a secure remote session with a support specialist.

Support hours

Call us at 1-877-838-9273 (Option 1) for support.

 

Avimark® software

Phone and Request Forms

Monday–Thursday: 7 am–8 pm CST

Friday: 7 am–7 pm CST

Saturday: 8 am–2 pm CST

Chat

Monday–Thursday: 8 am–8 pm CST

Friday: 8 am–7 pm CST

Saturday: 8 am–2 pm CST

 

Holiday hours

  • Memorial Day: May 30: CLOSED
  • Independence Day: July 4 CLOSED
  • Labor Day: September 5: CLOSED

Thanksgiving:

  • November 24: CLOSED
  • November 25: Open – Chat Only

Christmas:

  • December 23, 24 & 26: CLOSED

New Year:

  • January 1, 2023: CLOSED
  • January 2, 2023: CLOSED
 

Payment solutions

Phone and Request Forms

Monday–Thursday: 7 am–8 pm CST

Friday: 7 am–7 pm CST

Saturday: 8 am–2 pm CST

Chat

Monday–Thursday: 8 am–8 pm CST

Friday: 8 am–7 pm CST

Saturday: 8 am–2 pm CST

 

Lab

Phone and Request Forms

Monday–Thursday: 7 am–8 pm CST

Friday: 7 am–7 pm CST

Saturday: 8 am–2 pm CST

Chat

Monday–Thursday: 8 am–8 pm CST

Friday: 8 am–7 pm CST

Saturday: 8 am–2 pm CST

Support resources

 
Support Documents

Support Documents

Search for integration instructions, how-to guides, end-of-year processing information, FAQs, and user manuals.

 
Release Notes

Release Notes

Read about the improved functionality in the latest Avimark® software release.

 
VetWeb

VetWeb

Learn how to install and use VetWeb.