Avimark® support

See Latest Updates
 

Contact support

 

Live chat

Have a live online chat with a support team member.

 

Request form

Fill out the support request form and receive an answer back asap.

 

Remote session

Activate a secure remote session with a support specialist.

Support hours

Call us at 1-877-838-9273 (Option 1) for support.

 

Avimark® software

Phone and Request Forms

Monday–Thursday: 7 am–8 pm CST

Friday: 7 am–7 pm CST

Chat

Monday–Thursday: 8 am–8 pm CST

Friday: 8 am–7 pm CST

Saturday: 8 am–2 pm CST (Chat Only)

 

Holiday hours

  • Martin Luther King Day: OPEN
  • Memorial Day: May 27: CLOSED
  • Independence Day: July 4 CLOSED
  • Labor Day: September 2: CLOSED

Thanksgiving:

  • November 28: CLOSED
  • November 29: OPEN – Chat Only

Christmas:

  • December 24: CLOSED
  • December 25: CLOSED

New Year:

  • January 1: CLOSED
 

Payment solutions

Phone and Request Forms

Monday–Thursday: 7 am–8 pm CST

Friday: 7 am–7 pm CST

Chat

Monday–Friday: 8 am–5 pm CST

Saturday: 8 am–2 pm CST (Chat Only)

 

Lab

Phone and Request Forms

Monday–Thursday: 7 am–8 pm CST

Friday: 7 am–7 pm CST

Chat

Monday–Friday: 8 am–5 pm CST

Saturday: 8 am–2 pm CST (Chat Only)

Support resources

 

Support Documents

Search for integration instructions, how-to guides, end-of-year processing information, FAQs, and user manuals.

 

Release Notes

Read about the improved functionality in the latest Avimark® software release.

 

VetWeb

Learn how to install and use VetWeb.