AVImark support

 

Contact support

 
Live chat

Live chat

Have a live online chat with a support team member.

 
Request form

Request form

Fill out the support request form and receive an answer back asap.

 
Remote session

Remote session

Activate a secure remote session with a support specialist.

Support hours

Call us at 1-877-838-9273 (Option 1) for support.

 

AVImark software

Phone and Request Forms

Monday–Thursday: 7 am–8 pm CST

Friday: 7 am–7 pm CST

Saturday: 8 am–2 pm CST

Chat

Monday–Friday: 8 am–5 pm CST

Saturday: 8 am–2 pm CST

 

Holiday hours

  • Memorial Day: May 30: CLOSED
  • Independence Day: July 4 CLOSED
  • Labor Day: September 5: CLOSED

Thanksgiving:

  • November 24: CLOSED
  • November 25: Open – Chat Only

Christmas:

  • December 23, 24 & 26: CLOSED

New Year:

  • January 1, 2023: CLOSED
  • January 2, 2023: CLOSED
 

Payment solutions

Phone and Request Forms

Monday–Thursday: 7 am–8 pm CST

Friday: 7 am–7 pm CST

Saturday: 8 am–2 pm CST

Chat

Monday–Friday: 8 am–5 pm CST

Saturday: 8 am–2 pm CST

 

Lab

Phone and Request Forms

Monday–Thursday: 7 am–8 pm CST

Friday: 7 am–7 pm CST

Saturday: 8 am–2 pm CST

Chat

Monday–Friday: 8 am–5 pm CST

Saturday: 8 am–2 pm CST

Support resources

 
Support Documents

Support Documents

Search for integration instructions, how-to guides, end-of-year processing information, FAQs, and user manuals.

 
Release Notes

Release Notes

Read about the improved functionality in the latest AVImark software release.

 
VetWeb

VetWeb

Learn how to install and use VetWeb.