Rapport support


Contact support


Live chat

Have a live online chat with a support team member.


Request form

Fill out the support request form and receive an answer back asap.


Phone support

Call us at 1-855.980.9099, Option 1 for support.

Support hours

Call us at 1-855.980.9099 for support.


Standard hours

Phone Hours

Monday–Thursday: 7 am–8 pm CST

Friday: 7 am–7 pm CST

Saturday: 8 am–2 pm CST

Request Forms

Request forms are answered within 24 hours of submission.


Monday-Friday: 8 am – 5 pm CST


Holiday hours

  • Martin Luther King Day: OPEN
  • Memorial Day: May 27: CLOSED
  • Independence Day: July 4 CLOSED
  • Labor Day: September 2: CLOSED


  • November 28: CLOSED
  • November 29: OPEN – Chat Only


  • December 24: CLOSED
  • December 25: CLOSED

New Year:

  • January 1: CLOSED

Support resources


Support documents

Discover a full range of Rapport resource materials and support documents.