Covetrus - Solutions for Veterinary Practices

Rapport allows you to set up automated reminders via email, text, and phone calls, depending on your client’s preferences.

Clients can respond to you in the way that is most convenient to them, and their responses automatically update your software.

For even better results, combine our text, email, and voice messages with Rapport’s high-quality postcard reminders for an effective multi-media approach. Automated postcards are easy to send through Rapport and, when combined with automated text and email reminders, can double compliance.

Rapport’s mobile app brings the conveniences of Rapport right to your smartphone.

Your staff spends less time responding to phone calls, voicemails, and emails from clients looking to book or change their appointments, and more time focusing on the clients in front of them.

View your appointment calendar, look up client information, schedule appointments, and even send messages to one or all of your clients. (This is particularly useful to cancel and reschedule a day’s worth of appointments all at once, due to emergency closings.)

Rapport gives your practice the tools you need to connect, regardless of the circumstances.

Powerful video conferencing and two-way texting capabilities empower efficient and thorough exams, either in person or over the phone.