Covetrus - Solutions for Veterinary Practices

Covetrus vRxPro Logo Covetrus vRxPro simplifies your prescription process and helps drive client loyalty, compliance and revenue by offering pet owners the convenience of an online pharmacy and rapid home delivery. A full-service eCommerce solution, vRxPro provides tools, data and insights that can transform how your practice operates on a daily basis. Request Demo computer displaying prescription data
 
Prescription
management
reimagined
Save time and energy
A simplified prescribing experience makes creating, approving and renewing digital scripts easy, and integrations with Covetrus Pulse™ and Avimark® enable you to manage the process within your practice management software.

Increase revenue and profitability
Double practice profitability by offering in-clinic and online pharmacy options to pet owners.1

Improve treatment compliance
Highly personalized communications, along with our AutoShip recurring shipment program, help pet parents stay on top of their pets’ medications.

Efficient prescribing

Easily manage prescriptions digitally, and automatically sync all medication recommendations and client purchases into the patient’s medical record to get a more complete picture of each pet’s history and treatment compliance.

Time savings

Run faster searches, prevent Rx exceptions, eliminate extra tasks and reduce in-clinic pharmacy and diets inventory to free up more time and space for patient care.

Expanded selection

Customize your practice-branded online pharmacy with prescription medications, compounded medications and diets from our vast formulary.

Happier clients

Provide pet owners with a convenient online shopping experience and highly personalized promotional offers and educational content, along with fast home delivery and AutoShip on veterinarian-recommended products.

vRxPro includes additional services to help practices thrive

  • Dedicated Account Team

    We partner with you to help you achieve your growth, compliance and loyalty goals. Our dedicated team is with you every step of the way, including your Account Manager, Customer Success Manager, Customer Support, Compounding Specialist and more.

  • Covetrus® Compounding

    Provide optimal care through personalized compounded medicine that helps make medication time less stressful for pets and pet parents. Select from a choice of 30+ flavoring options and 7 dose forms.

  • Covetrus GreatPetCare™

    Help keep your practice top of mind by giving clients access to free articles, tools and educational resources that make it easier for pet parents to care for their pets at home. Foster client loyalty by offering clients easy access to your online pharmacy from within GreatPetCare.

Key features

 
Quicker and easier to enroll, reducing the time to get your practice up and running by 50%.1
 

Fast enrollment

 
Mobile-first design ensures an easy shopping experience, regardless of a shopper's device, to maximize client convenience.
 

Practice-branded online pharmacy

 
Medication recommendations and client purchases automatically sync to the medical record, providing a complete view of the patient's history.
 

Medical record integration

 
Net sales from your online pharmacy are deposited monthly, alleviating back-office reconciliation.
 

Flow of funds

 
A centralized place to easily track tasks, view alerts for new requests and manage reminders.
 

Task dashboard

 
Highly personalized, practice-branded communications help generate awareness, build loyalty and win back clients.
 

Targeted pet owner marketing

 
Quicker and easier to enroll, reducing the time to get your practice up and running by 50%.1
 
Mobile-first design ensures an easy shopping experience, regardless of a shopper's device, to maximize client convenience.
 
Medication recommendations and client purchases automatically sync to the medical record, providing a complete view of the patient's history.
 
Net sales from your online pharmacy are deposited monthly, alleviating back-office reconciliation.
 
A centralized place to easily track tasks, view alerts for new requests and manage reminders.
 
Highly personalized, practice-branded communications help generate awareness, build loyalty and win back clients.

What practices are saying

 

"After using another platform for more than a year, the transition to the Covetrus online pharmacy has been extremely smooth. We love the fact that it integrates with our practice management software, and the dashboard is very user friendly. I would certainly recommend Covetrus for any clinic that is looking to provide an online pharmacy to their clientele."

-Jaime Bobinac, Veterinary Technician, Hall Veterinary Clinic

 

"The online pharmacy is a user-friendly platform that helps us convert pet owners from price shoppers to loyal clients. The platform saves our staff significant time having to track prescriptions manually and allows them to follow-up with clients in a timely manner. Having fast and reliable access to compounded medications is a game changer for us as well."

-Amy Robl, Practice Manager, Prescott Animal Hospital

 

"vRxPro makes creating and approving scripts a lot easier, reducing processing time. With approval times averaging less than a minute per script, our team handles 15 scripts within 5 - 10 minutes, aided by the seamless writeback."

-Heather Kimsey-Moore, RVT, Practice Manager, Cotswold Animal Hospital

 
Covetrus Prescription Management has evolved to Covetrus vRxPro Covetrus Prescription Management, also known as Vets First Choice, is now vRxPro,
our next generation prescription management solution tailored to your practice's needs.
1. Source: Covetrus analysis, 2023

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