Covetrus Technology Solutions | Cloud-based practice management software

What types of veterinary practices do we support?

+15,000 users trust Covetrus Ascend, VisionVPM and RxWorks.

Companion Animal

Hospital

Start-Ups

Equine

Farm/Large Animal

Mobile

Corporate

University/Education

University/Education

Work from anywhere

Ascend is cloud-based and no longer constrains you to a physical desktop in the clinic, improving efficiency in and out of the practice.

Intuitive user interface

The most intuitive and modern cloud-based interface available. It’s why Ascend’s user base grew by +250% in 2023. Practices are seeing a reduction in staff training time from 4 hours per team member to 30 minutes using Ascend.

Improved team morale

Unlike other software providers, mental health and wellbeing are reflected in the design of Ascend.

Local focus, global reach

You’re supported by our local teams in Australia, New Zealand and the United Kingdom with the benefit of global teams across the world.

Onboarding and customer success

Simple three-step onboarding and our proactive customer success program ensures users are maximising their use and value from Ascend. In-person onboarding and implementation options available.

Tailored design and development process

Shaped by current users, industry mental health experts and veterinary professionals to address challenges specific to the Asia Pacific vet industry.

What our customers are saying about us

Indooroopilly Vet Clinic

Just jump in and do it. It’s so user-friendly that your younger staff will pick it up straight away. For other staff, just do the training and become familiar with it. Ascend is really easy to use and well worth it. It’s definitely been the smoothest PMS transition I’ve experienced.

Inner West Cat Hospital

Automatic save on consults is handy, for example, being able to start notes in the consult room, walking away to complete another task and then coming back to it without worrying about losing notes. This is gold for us, as our vets love the flexibility of it, especially those who have children, they like to finish their notes at home and it helps provide work/life balance.

Narangba Veterinary Clinic

Ascend is so much better than what we had before. The conversion was very smooth; everyone was happy with the workflow and questions were answered very quickly. The team were trained in no time and Ascend is very user-friendly. The experience was telling in that it set a benchmark and standard, where we realized 'this is what it should have been all along!'

Woofy's on Kuhls

Cloud is the way of the future for our industry. A big factor for us was having access to our veterinary software without needing to be physically present in the clinic. We needed a solution that would free up time for us to build our client base and focus on animal care, instead of the time-consuming manual tasks in our daily workflows. Our small team is very busy, and we have a lot to do, Ascend helps us communicate better.

Cape Equine Veterinary Services

The communication from the Covetrus team has been outstanding from the word go, with the team allowing me to practice using the software before deciding if it would suit my practice. Booking appointments, entering histories and billing has never been so easy – and the amazing reporting functions allow me to easily keep track of stock/ordering. I love the fresh, colourful scheme of the software which gives it a social media feel while still being a fully-functioning PMS. I would not hesitate to recommend Covetrus Ascend to any modern practice wanting an easy-to-use, access on the go from anywhere, anytime practice management software.

Inner West Cat Hospital

The interface is just so easy and nice to look at, it makes a difference in our day when we have a million things going on. It’s also a lot less hassle than other systems I’ve used in the past too. And certain features like the Inpatients Workflow are brilliant, as it’s easy to see notes for the day and makes things so much smoother.

Woofy's on Kuhls

When we reviewed Ascend and saw a demo, we loved the style and layout of the software. It’s very easy to learn, as we were a new practice that was focused on building our clientele and didn’t want to spend ages learning a new system. We also liked that it could be set up to suit our specific needs.

North Maclean Vets

Ascend has been fantastic in its ability for us to be able to use it in multiple places where we couldn't use software before. So we have laptops now in the consult rooms which makes it easier for vets to get some history notes and have it recorded at the time. We have Ascend on our phones for when we do house calls, then we can bill, do estimates and check prices. We also use it on the tablets in and around the practice and surgery.

Maraboon Veterinary Surgery

It meets all my patient and client needs ensuring I don't overlook anything. It's like having an extra employee. The result? I'm less stressed and the standard of care is more consistent.

Woofy's on Kuhls

Setup was easy, and we had a knowledgeable implementation specialist who helped us through the migration process and did regular check-ins. It was also easy to learn and get up to speed using the training that Covetrus provided.

North Maclean Vets

The team love Ascend. It was never a hurdle or an issue to transition to it. The transition was quick and everyone was happy. Even new staff that haven't had experience with practice management systems in the past take to Ascend instantly. Everyone really loves it.

Warwick Vets

We experienced a 22% increase in revenue in the first year of implementation followed by 11% and then 7% in the following years.

MobiVET Ltd

Ascend has been a game changer for our practice, as a mobile veterinary service we needed a system that was quick, intuitive and modern. Ascend offers all of that, from cloud-based storage allowing us to access our patient details, lab results, diagnostics and finances all from mobile phones and tablets... To bright colours, profile pictures and a platform that reminds us of social media, Ascend is just so easy to use! Ascend allows us as a practice to work together to create fantastic patient care and brilliant client satisfaction!

North Maclean Vets

Through Ascend we have managed to really progress with our goal of becoming a paper-free clinic much quicker than we thought we would. We've streamlined in that regard. We've found that we are a lot more productive and our days are much more organised and clearly communicated. I think all of the staff would agree that now we've had Ascend and we've all used it, we wouldn't go back to anything else.

Get setup in 3 simple steps

Configuration

Short Implementation kick-off meeting
Progress check-in
We'll sort the data extract, migration and config for you

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Training

Access to training materials
Progress check-in ensuring you're ready to Go Live

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Ascend Go Live

Meeting with team pre Go Live
Q&A session post Go Live
Increased support post Go Live to ensure your success

Once you're live on Ascend, we don't disappear. We'll organise success check-ins to ensure you're maximising Ascend. Plus, you've got 24/7 tech support and your customer success specialist. In-person onboarding and implementation options available.

Full connectivity and a one-stop shop experience

We partner and integrate with other key applications that make it easier to get on with your day.

View all partners

Why partner with Covetrus?

Covetrus is committed to partnering with you to future-proof your practice. How? By leveraging unparalleled insights and expertise from our leading veterinary technology, distribution, instrumentation and consulting businesses, in the Covetrus ecosystem. There is no other provider across the market with this breadth of insight. We are a global company with a local focus and passion.

Trusted globally
+100,000 customers, +21 countries and +5,500+ employees worldwide.

Global investment
We're a market leader in investment and innovation of cloud-based veterinary software technology globally, supporting the future of the industry.