Covetrus - Solutions for Veterinary Practices

Now you have the ability to schedule more appointments, even after hours.

With Rapport’s online scheduling, you set up and control the time slots you have available for client appointments, and clients select the appointment time that best suits their schedule.

Rapport records the appointments in your VisionVPM appointment book, notifies you of activity, and automatically sends text or email confirmations to your clients.

While nearly 90% of potential clients will research your practice website before scheduling their first appointment, over half of them will also be looking at your clinic’s online reviews and ratings.

Rapport’s reputation management tools allow you to send automated client satisfaction surveys, get immediate feedback, and display client testimonials on your website.

Rapport now provides a quick and easy phone and video conferencing solution for times where an in-practice visit isn’t possible.

Capabilities include continued 24/7 access to online appointment booking for your clients and allow quicker after-hours follow-up consults and timely emergency triage capability.