Covetrus - Solutions for Veterinary Practices
Experience the flexibility of RoboVet Hosted
Offering you greater freedom while delivering the same trusted features and benefits of RoboVet.
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Save time, support your team, and deliver quality care with Ascend.
Ascend, our cloud-based practice management system, empowers your veterinary practice with smart workflows and seamless collaboration—anytime, anywhere.
Learn MoreLeading veterinary practice management solutions designed for your team
We aim to optimise the veterinary industry through practice management software that streamlines operations, enhances workflow efficiencies, and elevates the client-pet experience.
Whether you’re a Practice Owner, Veterinarian, Nurse, or Locum, our solutions help you complete daily tasks quickly, accurately, and efficiently—giving you more time to focus on what truly matters: your patients and clients.
With our four powerful software solutions—RoboVet, RoboVet Hosted, RxWorks, and Ascend—we provide structured workflows, seamless operations, and award-winning training and support, helping veterinary teams thrive.
Trusted expertise and seamless support
Covetrus Technology has over 40 years of industry experience and knowledge developing practice management solutions. Our team of ex-clinial experts provide support via email, chat, or phone as well as a comprehensive onboarding program for a fast transition with minimal disruption to your practice.
Integrated software and hardware
Integrated veterinary products and services make it easy to monitor your business while delivering highly personal, relevant, and timely patient care.
Integrating veterinary practices with key technology partners
A secure, permissions-based integration platform that connects Covetrus practice management software with most major partner services and apps, covering areas such as prescription and appointment management, business analytics, client engagement, diagnostics, and training.
Full connectivity and a one-stop shop experience
We partner and integrate with other key applications that make it easier to get on with your day.
Our partners for client communications:
Vetstoria
Connects with Covetrus to enable real-time online booking on your website and digital channels.
Petsapp
Appointment booking provider that services multichannel two-way messaging and reminders.
Digital Practice
Messaging, payments, reminders, product ordering and appointment booking, as easy as WhatsApping your mates, but built for your practice.
iRecall
Client communications software, delivering personalised reminders, health care advice and feedback requests direct from your practice.
What to know before switching your veterinary PMS
There isn’t one “best” system for every practice. The right PMS depends on your size, workflow, and future plans.
Practices often compare software based on:
- Ease of use and training
- Cloud vs on‑premise setup
- Integration with labs, wholesalers, and payments
- Support quality and migration help
- Suitability for independent vs multi‑site practices
We provide multiple PMS options so practices can choose what fits their needs today and as they grow.
Yes. Modern cloud‑based veterinary software is designed to meet UK data protection and security requirements, including GDPR.
Cloud PMS typically offers:
- Secure data hosting
- Regular updates without disruption
- Access from any location
- Built‑in backups to reduce risk of data loss
For many practices, cloud systems provide greater flexibility and resilience than locally installed software.
On‑premise PMS is installed on servers at your practice and maintained locally.
Cloud PMS is accessed via the internet and maintained by the software provider.
Practices often choose cloud PMS for easier updates, remote access, and simplified IT management, while others prefer on‑premise if they are based in an area with limited connectivity or legacy reasons.
Switching PMS is a structured process, not a single event.
Most UK practices move software by:
- Migrating client, patient, and financial data securely
- Receiving guided onboarding and training
- Running checks before going live
With the right support, practices can easily move systems without disrupting patient care or daily operations.
All core practice data such as patient records, client details, clinical history and financials are securely migrated as part of the transition process.
Most modern veterinary PMS platforms integrate with:
- Diagnostic labs
- Wholesalers
- Payment providers
- Client communication tools
- And much more!
Integrations reduce duplicate work and help keep data accurate across systems.
Independent and multi‑site practices typically look for software that supports day‑to‑day efficiency while allowing room to grow.
Common priorities include:
- Simple workflows that don’t add unnecessary complexity
- Transparent pricing
- Open integrations with labs, suppliers and other systems
- Reliable UK‑based support
- The ability to manage one or multiple locations from a single system, with appropriate access controls
The right PMS should help practices stay consistent across sites while still supporting local flexibility.
There isn’t one “best” system for every practice. The right PMS depends on your size, workflow, and future plans.
Practices often compare software based on:
- Ease of use and training
- Cloud vs on‑premise setup
- Integration with labs, wholesalers, and payments
- Support quality and migration help
- Suitability for independent vs multi‑site practices
We provide multiple PMS options so practices can choose what fits their needs today and as they grow.
Yes. Modern cloud‑based veterinary software is designed to meet UK data protection and security requirements, including GDPR.
Cloud PMS typically offers:
- Secure data hosting
- Regular updates without disruption
- Access from any location
- Built‑in backups to reduce risk of data loss
For many practices, cloud systems provide greater flexibility and resilience than locally installed software.
On‑premise PMS is installed on servers at your practice and maintained locally.
Cloud PMS is accessed via the internet and maintained by the software provider.
Practices often choose cloud PMS for easier updates, remote access, and simplified IT management, while others prefer on‑premise if they are based in an area with limited connectivity or legacy reasons.
Switching PMS is a structured process, not a single event.
Most UK practices move software by:
- Migrating client, patient, and financial data securely
- Receiving guided onboarding and training
- Running checks before going live
With the right support, practices can easily move systems without disrupting patient care or daily operations.
All core practice data such as patient records, client details, clinical history and financials are securely migrated as part of the transition process.
Most modern veterinary PMS platforms integrate with:
- Diagnostic labs
- Wholesalers
- Payment providers
- Client communication tools
- And much more!
Integrations reduce duplicate work and help keep data accurate across systems.
Independent and multi‑site practices typically look for software that supports day‑to‑day efficiency while allowing room to grow.
Common priorities include:
- Simple workflows that don’t add unnecessary complexity
- Transparent pricing
- Open integrations with labs, suppliers and other systems
- Reliable UK‑based support
- The ability to manage one or multiple locations from a single system, with appropriate access controls
The right PMS should help practices stay consistent across sites while still supporting local flexibility.
