Animal Industries Resource Centre
Practice Consulting | AU & NZ
Leading veterinary nurse and animal care education
The Animal Industries Resource Centre (AIRC), operating under Provet Pty Ltd, is a leading provider of veterinary nursing and animal care education across Australasia.
Key benefits include:
- Wide range of courses: A wide range of nationally accredited qualifications in animal care and veterinary nursing, with specialisations in dental, emergency, surgical, and leadership.
- Flexible learning options: Distance education and Recognition of Prior Learning (RPL) pathways.
- Workplace-based practical training: Hands-on assessments are done in a student’s workplace.
- Strong student support: Access to the iLearn Lounge with resources and tutorials, a personal training consultant for each student, career mentoring, job advice, and ongoing support.
- Government funding and subsidies.
- Experienced industry trainers: Active professionals in the veterinary field.
- International access: Programmes available to students in New Zealand, Hong Kong, Malaysia, Singapore, and the UAE.
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Asteris
Diagnostics | AU & NZ
Diagnostic imaging made easy
Asteris offers a comprehensive diagnostic imaging solution tailored for veterinary practices. Its Keystone Picture Archiving and Communication System (PACS) enhances imaging workflows, data security, and collaboration. Its Keystone Software Suite transfers images 3x faster than standard platforms and reduces storage needs by 50% through patented lossless compression. Data is encrypted to meet HIPAA standards for both local and cloud-based storage.
Key benefits include:
- Multi-modality imaging management: Supports imaging types such as X-rays, ultrasounds and MRIs within a unified system.
- Customisable PACS Suite: Tailors to specific practice needs and workflows for seamless integration.
- Advanced reporting tools: Comprehensive medical and teleradiology report generation with advanced text editing.
- 3D imaging capabilities: Enhanced visualisation of anatomical structures to help with accurate diagnostics and treatment planning.
- Robust data security: Encryption, hashing, and lossless compression to maintain high levels of data integrity and security.
- User-friendly interface: Designed for ease of use, helping staff become proficient with minimal training.
- Real-time collaboration: Enables instant consultations and teamwork across different locations to improve patient care.
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BBVet
Business Intelligence | AU & NZ
Benchmarking for veterinary practice managers
Know exactly where your practice stands and how to get ahead. BBVet gives you instant access to powerful benchmarking tools designed for veterinary practices. From pricing and wages to KPIs and profitability, you’ll uncover clear, actionable insights to drive smarter decisions and stronger growth. BBVet makes it easy to manage with confidence.
Key benefits include:
- Benchmark fees and charges: Compare your pricing structures with industry averages to ensure competitiveness and profitability.
- Assess employee remuneration: Evaluate staff wages and salaries against peer practices to maintain fair and sustainable compensation levels.
- Analyse profit and expenses: Identify areas for financial improvement by comparing your costs and profit margins with similar practices.
- Track Key Performance Indicators (KPIs): Measure your practice’s performance metrics against industry standards to pinpoint strengths and areas needing attention.
- User-friendly onboarding: Get started easily with a quick sign-up process, immediate access to a personalised dashboard, and flexible subscription options.
- Unlimited survey access: Practices can conduct unlimited benchmarking surveys annually at a flat rate, giving teams budget certainty.
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ClinicWise (formerly Virtual Vet Nurse)
AI Online Booking and Appointment Management | AU & NZ
The AI digital platform for veterinary clinics
ClinicWise is the AI-powered digital assistant designed for veterinary clinics. Streamline your operations, client communication, and appointment booking – effortlessly.
Key benefits include:
- 24/7 digital concierge: Round-the-clock assistance on your clinic’s website, handling common front-desk tasks and client queries.
- Online booking requests: Let clients request appointments at any time, reducing phone calls and streamlining scheduling.
- Prescription refills and repeats: Let clients self-order medication refills 24/7, improving compliance and saving time.
- Recall and revisit reminders: Sends conversational reminders to clients, explaining the need for follow-up visits and facilitating easy booking.
- Pre-visit and pre-admission histories: Collects essential patient information with pre-visit surveys so clinicians are well-prepared.
- Post-operative and post-visit checks: Automates follow-up with clients via short surveys, letting them upload photos or videos for review.
- Client feedback and reviews: Automates the collection of client feedback, which helps generate more positive online reviews.
- Marketing and promotions: Facilitates clinic marketing campaigns and cuts down on traditional marketing collateral, freeing up staff resources.
- Retail and shop assistant: Helps clients select, shop and buy products directly from your clinic, boosting retail sales.
- Inventory and analytics: Offers built-in inventory management and real-time analytics to help optimise operational performance.
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Covetrus SMS
Bi-Directional SMS | AU & NZ
Streamline client communication in your Covetrus software solution
Covetrus SMS is a two-way text messaging solution designed to improve client communication and streamline appointment management.
Key benefits include:
- Streamlined appointment reminders: Ensures clear communication with appointment confirmations. Clients who haven’t responded can be prompted to confirm or reschedule, which improves appointment fulfilment and patient care availability.
- Reduces no-shows and staff workload: Lets clients confirm appointments by replying ‘Y’, which eliminates the need for follow-up calls and reduces the administrative burden on staff.
- Comprehensive SMS history access: All client communications are logged within the system, which ensures transparency and easy access to messaging history for informed interactions.
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Crampton Consulting Group
Practice Consulting | AU & NZ
Get business care for your veterinary practice
Crampton Consulting Group (CCG) is a leading provider of veterinary business consultancy and training services across Australasia. Their comprehensive offerings are designed to enhance practice performance, team capability, and client satisfaction.
Key benefits include:
- ProSkills online learning platform: Access to over 150 short courses covering clinical skills, leadership, customer service, and more for flexible, self-paced learning for individuals and teams. Courses accredited for CPD points by AVNAT, AVA VetEd, and NZVNA.
- Business improvement services: Strategic planning and partner alignment to clarify roles and enhance governance. Human resources support, including recruitment and staff management. Financial and marketing consultancy to drive growth and profitability, and practice health checks and client/staff surveys to identify areas for improvement.
- Training and development programmes: Tailored training in customer service, leadership, and team skills. Workplace training and personal coaching to address specific practice needs. Nationally recognised training programs to support career advancement.
- Resources and templates: Comprehensive library of HR documents, policies, and procedures to streamline operations. Customisable templates to save time and ensure compliance.
- Events and networking opportunities: Regular events to foster professional growth and opportunities to connect with industry peers and share best practices.
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Cubex
Inventory Management | AU & NZ
Inventory intelligence to optimise efficiency and maximise profit
CUBEX is an advanced automated inventory management system designed to enhance efficiency, security, and profitability in veterinary practices through accurate tracking and control of medications and supplies.
Key benefits include:
- Spend more time with patients: Eliminate labour-intensive processes like inventory tracking and re-ordering, leaving you more time for patient care. Inventory is automatically tracked and re-ordered when stock is low.
- Increase cash flow and reduce spend: Consistently capture missed charges and reduce costs, increasing profitability.
- Create a safe practice environment: Added security and automated logging ensure controlled substances are secure, accounted for, and administered with the correct dosage every time.
- Tailored solutions and support: Customised solutions that fit the unique needs of each practice, along with comprehensive training and support to ensure seamless adoption and use.
- Accurate patient records: All dispensing actions are automatically recorded in the patient’s file, maintaining accurate and complete records.
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Fetch
Pet Insurance | AU
Simplifying pet insurance for veterinary practices and pet owners
Fetch is a veterinary-focused pet insurance solution designed to streamline the insurance process for practices and pet owners.
Key benefits include:
- Comprehensive annual cover: Up to $30,000 in annual coverage with no sub-limits, including dental, physiotherapy, and behavioural treatments.
- Flexible excess and coverage options: Various coverage levels (80%, 90%, or 100%) with excess options of $0, $100, or $200 to suit different budgets.
- Fast claim approvals and direct payments: Claims are processed swiftly, often within 15 minutes during business hours. Payments are made directly to the practice, which reduces administrative overhead.
- Veterinary-trained customer support: Support by veterinary professionals who understand the needs of practices and pet owners, so you can be confident of knowledgeable help.
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Fortis
Wholesalers | NZ
Supporting NZ veterinary practices with quality products and local expertise
Fortis NZ is a 100% New Zealand-owned veterinary wholesaler dedicated to supporting veterinary clinics across the country. By offering a comprehensive range of products and services, Fortis NZ aims to streamline clinic operations and enhance efficiency.
Key benefits include:
- Veterinary-owned and operated: Owned by New Zealand veterinarians, Fortis NZ has a deep understanding of the unique needs and challenges faced by local veterinary practices.
- Comprehensive product range: Fortis NZ supplies a wide range of veterinary products, including pharmaceuticals, consumables, pet nutrition, and over-the-counter items.
- User-friendly online ordering portal: Online platform offers features like order history tracking, enhanced category filtering, and multi-clinic account management.
- Dedicated customer support: Responsive customer service to help with enquiries, orders, and product information.
- Commitment to local practices: A commitment to supporting local clinics with tailored solutions and services.
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GapOnly®
Pet Insurance | AU
Streamlining pet insurance claims for veterinary practices
GapOnly® simplifies pet insurance claims. It enables on-the-spot claims processing to reduce administrative workload and financial barriers to treatment.
Key benefits include:
- Immediate access to insurance benefits: Clients can use their eligible pet insurance benefits directly at the clinic and pay only the difference between the treatment cost and the insurance payout.
- Reduced administrative workload: Streamlined claims process that lets clinic staff submit and manage insurance claims more efficiently.
- Pre-approval: Clinics can request pre-approval for treatments, giving clients clarity on coverage before proceeding.
- Real-time claim status updates: Real-time updates on claim statuses, ensuring transparency and timely information for clinics and clients.
- Enhanced client satisfaction: Minimises upfront costs and simplifies the insurance process to improve the client experience and encourage continued engagement with veterinary services.
- Marketing support: Clinics receive co-branded marketing materials and appear on GapOnly’s public clinic locator.
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Heska
Point-of-Care Analyzers | AU & NZ
Advanced diagnostics for veterinary practices
Heska offers veterinary practices cutting-edge diagnostic tools and imaging technologies. It’s designed to deliver fast, accurate results that enhance patient care and streamline clinical workflows.
Key benefits include:
- Cost-saving diagnostics: The RESET subscription program provides rapid in-house testing at up to 35% lower cost than competitors.
- Rapid and precise diagnostics: Swift and accurate results enable timely decision-making and improved patient outcomes.
- High-quality imaging: Heska’s digital cytology and radiography provide clear and detailed images that support accurate diagnoses and effective treatment planning.
- Flexible diagnostic options: Customised diagnostic tools to fit your practice’s specific needs, whether it’s blood analysis, rapid tests, teleradiology, or digital imaging.
- All-inclusive service and support: Benefit from comprehensive service, upgrades, and support to keep your practice equipped with the latest technology without additional costs.
- No upfront capital investment: Access advanced diagnostic technology through the RESET programme without significant initial expenditure.
- Greater profitability: Eliminate hidden costs and provide efficient diagnostic solutions to drive practice profitability and operational efficiency.
- Cloud imaging and remote support: Cuattro’s imaging system allows for remote diagnostics and access anywhere, improving case collaboration.
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IDEXX
Point-of-Care Analyzers | AU & NZ
Trusted diagnostic insights for better patient outcomes
IDEXX offers advanced diagnostic solutions for veterinary practices. Its comprehensive services improve patient outcomes, streamline workflows, and support informed clinical decisions.
Key benefits include:
- Comprehensive laboratory services: Access a wide range of diagnostic tests through IDEXX’s trusted laboratory services, which provide fast and accurate results.
- Reliable point-of-care testing: Obtain immediate results to enable confident diagnosis and treatment during patient visits.
- Enhanced patient care: Timely and precise diagnostics ensure informed decision-making to improve patient outcomes and streamline treatment protocols.
- Trusted expertise: With decades of experience in veterinary diagnostics, IDEXX delivers consistent, high-quality results.
- Ongoing support and training: Dedicated support, including expert training and customer service, to maximise the value of diagnostic services.
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iRecall
Client Communication | AU & NZ
Your smart client communications platform, built for vets, by vets
iRecall is a client communication platform developed specifically for veterinary practices that automates and personalises client interactions.
Key benefits include:
- Automated messaging: Timely reminders and updates based on patient data, which reduces admin workload.
- Multi-channel delivery: Communicates via SMS, email, web, or social media post.
- Personalised and branded: Messages combined into a single, branded communication for a seamless client experience.
- Secure and compliant: ISO27001 certified and GDPR-compliant, with client-controlled communication preferences.
- Client feedback tools: Gather reviews and feedback to support service improvement.
- Remote setup and support: Easy installation and ongoing help without on-site visits.
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PawsApp
Online Booking and Appointment Management | AU & NZ
Enhancing veterinary practice efficiency and client engagement
Paws App is a comprehensive client engagement platform that streamlines veterinary clinic operations and empowers pet owners with self-service options. Built locally with the APAC market in mind, PawsApp offers two flexible plans and personalised onboarding with an Australian-based support team to help practices get the most out of the platform from day one.
Key benefits include:
- 24/7 online booking: Clients can schedule, confirm, modify, or cancel appointments at their convenience, which reduces staff administrative workload and minimises no-shows.
- Comprehensive pet portal: An all-in-one platform for clients to manage bookings, update pet details, and access important information.
- Digital registration: Streamlines new pet registrations with digital forms, saving time for clinics and clients.
- Product requests: Clients can request products through the app, giving them timely access to necessary items.
- Dedicated customer success programme: Personalised quarterly reports and recommendations to help clinics maximise the app’s benefits.
- Local development and support: Australian-based development team ensures the app meets the specific needs of APAC veterinary practices.
- Fast implementation: Clinics can go live with the Paws App in approximately three weeks, including setup, testing, and training.
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Profit Diagnostix
Business Intelligence | AU & NZ
Veterinary benchmarks and direct marketing for vets
ProfitDiagnostix is an advanced analytics and marketing platform tailored for veterinary practices.
Key benefits include:
- Automated client re-engagement: Artificial intelligence identifies disengaged clients and automatically sends personalised emails and SMS messages to encourage their return.
- Targeted marketing campaigns: Tracks client behaviour, pet demographics, and spending patterns to deliver relevant marketing messages that effectively promote specific services and products.
- Customer feedback and reputation management: Automatically asks for client reviews post-visit, monitors customer satisfaction trends, and redirects positive feedback to platforms like Google and social media.
- Comprehensive financial reporting: Generates clear dashboards and reports by analysing data from practice management and accounting systems and offers insights into expenses, revenue, and profitability.
- Benchmarking and staff performance tracking: Compares practice metrics against national standards and evaluates individual staff performance to help identify areas for improvement.
- Streamlined business management: Eliminates manual data entry and spreadsheet maintenance by automating data collection and reporting processes, which saves time and reduces errors.
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Provet
Wholesalers | AU & NZ
Your Partner in Practice Improvement
Provet, a subsidiary of Covetrus, is Australasia’s leading veterinary distributor, offering a wide range of products and services designed to enhance the efficiency and profitability of veterinary practices.
- Extensive product range: Access to over 17,000 products from around 800 veterinary suppliers, including pharmaceuticals, diagnostics, and nutritionals, to ensure comprehensive veterinary supplies.
- Competitive pricing: Cost-effective solutions through competitively priced products to help with budget management without compromising quality.
- Innovative technology solutions: Provet Connect integration for streamlined ordering and intelligent inventory systems to enhance operational efficiency.
- Education and training: Professional development opportunities for veterinarians, practice managers, and veterinary nurses that support continuous learning and the development of skills.
- Provet PLUS loyalty programme: A rewards system that adds value to purchases and lets practices earn points that are redeemable for education, equipment, or software, adding value to purchases.
- Exceptional customer service: Dedicated support teams and business account managers provide personalised assistance, ensure reliable service, and foster strong partnerships.
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Tyro
Payment Processing | AU
Fast and reliable payment processing for your practice
Tyro offers innovative payment processing solutions for veterinary clinics.
Key benefits include:
- High-speed transactions: Quick and reliable payment processing reduces client wait times and improves service flow.
- Dynamic surcharging: Practices can pass on transaction costs to clients at their discretion, to help with expense management.
- Real-time reporting: Instant access to financial performance data that gives full visibility into practice transactions.
- Flexible contract terms: Services with no lock-in contracts, setup fees, or cancellation charges to give practices operational flexibility.
- 24/7 local support: Continuous operation with round-the-clock technical assistance from local support teams.
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Vedi
Workflow Optimization | AU
The cloud health platform, locked to the pet’s microchip
Vedi is a cloud-based platform that links accurate health records to a pet’s microchip and gives veterinary practices a seamless way to manage patient information and enhance care delivery.
Key benefits include:
- Digital vaccination recording: Capture detailed, error-free vaccination records with a simple microchip scan and give clients a digital certificate that’s always accessible and easily shareable.
- Digital pathology submissions: Submit tests to laboratories without manual paperwork or phone calls and get results quickly and easily.
- Automated patient check-ins: Scan a pet’s microchip on arrival and instantly access accurate patient records, identify missing or incorrect details in your practice management system, and verify registration status.
- Instant microchip registrations: Quickly identify and verify unregistered pets and complete their registration in under 30 seconds.
- Afterlife submissions: Manage post-life care with dignity by registering death certificates, tracking the pet’s body, and initiating crematorium orders.
- Emergency room alerts: Receive notifications if your patient is admitted to the emergency room and grant pre-approved access to critical health data, like as pathology results or vaccination histories.
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Vet S8
Controlled Drug Register | AU & NZ
Digital controlled drug register for veterinary practices
Vet S8 is a cloud-based controlled drug register that replaces traditional paper-based recording methods.
Key benefits include:
- Automated controlled drug management: Streamlines the recording of controlled drug use and reduces time spent on manual logbooks, stock counts, and reconciliations.
- Accurate digital drug register: Maintains precise records to ensure compliance with regulatory standards and minimise the risk of human error.
- Powerful built-in reporting: Generates comprehensive reports based on key data like patient name, medication, and time period to facilitate quick access and analysis of controlled drug data.
- Cloud-based software for efficiency: Access and manage controlled drug records from anywhere to support a paperless workflow and enhance operational efficiency.
- Enhanced security for sensitive data: Restricts access to authorised staff only to improve security and reduce errors.
- Advanced reporting capabilities for groups: Centralised reporting and auditing of medication data across a group’s company network to enable real-time risk management and problem identification.
- Dedicated support and training: Comprehensive training and access to a detailed knowledge base with support available.
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VetCheck
Client Communication | AU
Enhance veterinary practice efficiency and client engagement
VetCheck is a comprehensive digital workflow platform that streamlines operations, improves compliance, and improves patient care standards in veterinary practices. Key benefits include:
- Digital consent forms: Secure, flexible forms can be shared remotely or added to task lists to reduce paperwork and save time.
- Customisable treatment plans: Plans are displayed on a digital whiteboard to help keep the team organised and on schedule.
- Advanced dental and anaesthesia charts: Detailed digital charts paired with client education materials improve transparency and communication.
- Electronic prescriptions: Streamline the prescription process, improve accuracy, and reduce the staff administrative burden.
- Online bookings: Offer clients the convenience of scheduling appointments online, which enhances their experience and reduces your staff’s administrative workload.
- Customisable workflows: Tailor the platform to your clinic’s specific needs to improve client satisfaction and patient care.
- Streamlined client communications: Improve engagement with secure digital communications that give timely updates and lift client satisfaction.
- Paperless practice forms: Transition to a fully digital practice with paperless consent, treatment, and follow-up forms that reduce clutter and improve practice efficiency.
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Vetdesk
Online Booking and Appointment Management | NZ
Streamline veterinary practice operations and client engagement
VetDesk is a cloud-based platform that improves the efficiency of veterinary clinics. It offers a branded mobile app that automates key tasks and improves operational workflows and client interactions.
Key benefits include:
- Reduced staff workload: Automates manual tasks like appointment bookings and client reminders to let veterinary teams focus more on patient care.
- Enhanced client engagement: Gives pet owners proactive tools and educational resources to keep them informed and connected to your clinic.
- Increased revenue: Minimises no-shows using 24/7 booking options and timely reminders to help maintain a full schedule and smooth clinic operations.
- eCommerce integration: Expands clinic offerings by letting clients shop directly from the app, without the need for inventory management.
- Community building: Fosters meaningful connections with clients through interactive features like photo contests to create an engaging clinic experience.
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VetIQ
Business Intelligence | AU
Data-Driven Insights for Veterinary Practice Growth
VetIQ is a business intelligence platform that helps veterinary practices optimise their performance, enhance client relationships, and make informed decisions through actionable data insights.
Key benefits include:
- Comprehensive analytics: Monitor key performance metrics and trends that enable data-driven decision-making and strategic planning.
- Optimised performance: Identify areas for improvement and maximise efficiency with detailed performance tracking and benchmarking.
- Client relationship management: Boost client satisfaction and retention with tools designed to improve the customer experience and strengthen loyalty.
- Opportunity analysis: Uncover and capitalise on new opportunities to grow your practice and improve profitability.
- User-friendly interface: Access intuitive dashboards and reports that make complex data easy to understand and act upon.
- Trusted and secure: Enjoy peace of mind with a secure platform that ensures your data is protected and compliant with industry standards.
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VetNotes
AI Dictation | AU & NZ
Automating clinical documentation for veterinary practices
VetNotes is an AI-powered note-taking solution that streamlines clinical documentation in veterinary practices. It automates the transcription and integration of consultation notes to reduce administrative workload and free up veterinary professionals to focus on patient care.
Key benefits include:
- Automatic notetaking: Captures audio from consultations and transcribes it into structured clinical notes for fast and accurate documentation.
- Accessibility across devices: Syncs notes between computers, tablets, and phones to let veterinarians access and manage documentation in the clinic or on the move.
- Helps reduce veterinary burnout: Minimises time spent on paperwork to reduce stress and burnout among veterinary professionals and allows more time for patient interaction.
- User-friendly workflow: A simple three-step process (recording audio, automatic note generation, and integration into patient records) makes clinical workflows more efficient.
- Clinic-friendly pricing: Offers team-based subscriptions with scalable pricing options for 2+ vets.
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VetPay
Financial Services | AU & NZ
Flexible payment solutions for veterinary practices
VetPay is a financing solution that lets veterinary practices offer clients manageable payment plans for their pets’ medical care.
Key benefits include:
- Flexible payment options: Clients can pay for their pet’s treatment in manageable instalments, making sure pets receive necessary care without financial strain.
- Instant approval: Quick and easy approval so clients can access funds immediately and focus on their pets’ wellbeing with minimal financial stress.
- Increased treatment acceptance: Flexible financing lets clients more easily consent to recommended treatments, enhancing patient outcomes.
- Simple process: Once set up, clients don’t need to reapply for future treatments and have access to 24/7 VetPay support.
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VetScript
Prescription Management | AU
Simplifying compounded medication ordering for veterinary practices
VetScript is a digital solution that streamlines the process of ordering and managing compounded medications in veterinary practices.
Key benefits include:
- Efficient workflow: Charge and order compounded medicines in a single, seamless workflow that reduces manual processes and double handling.
- Secure data management: Accurate data capture and traceability that safeguards prescription information.
- Prompt delivery: A national network of compounding pharmacies facilitates quick dispensing and delivery of medications to the clinic. Pet owners are immediately notified by SMS.
- Personalised service: Connect easily with animal compounding pharmacists to ensure tailored support for specific medication needs.
- Cost-effective implementation: Zero fees, local phone support, free training, and fast setup make it easy for clinics to adopt.
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Vetstoria
Online Booking and Appointment Management | AU & NZ
Effortless appointment scheduling for veterinary practices
Vetstoria is a digital scheduling platform that enhances operational efficiency and client engagement in veterinary practices.
Key benefits include:
- 24/7 real-time online booking: Synchronises with your Covetrus PMS to show only available appointment slots, which keeps your calendar up to date and eliminates double bookings.
- Increased client convenience: Clients can book appointments, make payments, and communicate with your clinic at any time directly from their devices.
- Fully customisable for your practice: Features can be tailored to align with your clinic’s unique workflows.
- Powerful reporting: Analytics give insights into your clinic’s performance and help you identify trends, optimise operations, and grow your business.
- Ongoing support: A dedicated customer success agent guides you through onboarding and provides ongoing support to ensure smooth operations.
- Revenue protection: Reduce no-shows with automated appointment reminders and secure deposit payments to safeguard clinic revenue.
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VetXtend
Business Intelligence Marketing | AU
Enhancing veterinary practice performance and client engagement
VetXtend is a comprehensive digital solution designed to help veterinary practices improve their operational efficiency, financial performance, and client services.
Key benefits include:
- Build passive revenue: Earn rebate payments as clients purchase from the PetPA online retail store and pharmacy, which gives you an additional income stream without extra effort.
- Simple marketing solutions: Tailored marketing communications and strategies act as a direct marketing agency for your practice.
- Improve cash flow: Sales through PetPA lets practices reduce the need to hold slow-moving stock, enhance their cash flow, and reduce inventory losses.
- Data-driven decisions: Access consolidated data through a simplified platform that gives meaningful daily updates and insights to help you make more strategic decisions.
- Elevate service offerings: Offer clients cost-effective and convenient services, including pet wellness plans and an online pharmacy.
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Whippet Notes
AI Dictation | AU & NZ
Never write a consult note again
Whippet Notes is an AI-driven veterinary scribe that automates the creation of clinical notes to enhance efficiency and accuracy in veterinary practices.
Key benefits include:
- Generates automated clinical notes: Transcribes consultation recordings into structured clinical notes using your preferred templates and eliminates inefficient and time-consuming manual note-taking.
- Enhanced revenue capture: Automatically highlights billable items from consultations to help make sure no charges are missed.
- Improved client communication: Generate client-friendly summary letters instantly to enhance transparency and engagement with pet owners.
- Time savings: Practices can save over five hours a week on documentation, which lets veterinary professionals focus more on patient care and maintain a healthier work-life balance.
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Worldpay
Financial Services | AU & NZ
Accept online payments via link
Worldpay offers veterinary clinics a secure and efficient online payment processing solution.
Key benefits include:
- Convenient online payments: Clients can pay via email or text links, which eliminates the need for in-person transactions and lets them pay outside business hours.
- Flexible payment capture anywhere: Payment acceptance in the field, ideal for mobile veterinary services.
- Time savings: Automated invoice reconciliation and settlement processing streamlines financial workflows.
- Expedited payment requests: Bulk sending of payment reminders to clients with outstanding balances improves cash flow.
- Premium support and guidance: Access to dedicated local support and expert advice to ensure smooth payment processing.
- Compliance and data security: Protection of client data and adherence to payment compliance standards to mitigate fraud risks.
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Zip
Financial Services | AU & NZ
Flexible, interest-free payment plans
Offer your clients the flexibility to pay for veterinary services with Zip Pay’s interest-free payment plans. With easy approval and manageable repayment schedules, Zip Pay makes it simple for pet owners to focus on their pet’s health without financial stress.
Key benefits include:
- Interest-free payment plans: Clients can spread the cost of their pet’s care across manageable interest-free payments on a convenient weekly, fortnightly, or monthly schedule.
- Quick and easy approval: A fast, seamless application process ensures clients can get approval and access care when they need it.
- No upfront payments: Clients can get the treatment their pets need immediately and without upfront costs, with the flexibility to pay later.
- Manageable repayments: Flexible repayment options fit your clients’ budgets and help make veterinary care more accessible.
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Zoetis VetScan
Point-of-Care Analyzers | AU & NZ
Trusted diagnostic solutions
Zoetis, a global leader in animal health, offers intuitive diagnostic devices and reliable lab results. With over 70 years of experience, Zoetis provides your practice with the tools you need to streamline diagnostics, engage clients, and enhance patient care.
Key benefits include:
- Fast, reliable results: Zoetis’ lab diagnostics deliver quick and accurate results that help practices save time and improve patient care.
- Simple and intuitive devices: Easy-to-use diagnostic devices reduce training time for staff and simplify workflows, making lab processes more efficient.
- Comprehensive support: Zoetis covers internal set-up costs and offers robust technical support to ensure your practice has everything it needs to succeed.
- Global expertise: Zoetis has a legacy that spans over seven decades. It delivers trusted diagnostic products and support to veterinary practices worldwide.
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