Five ways integrated payment processing improves veterinary practices

By Marketing

20 May 2020 5 min read


Learn how integrated payments cut down on costly errors and give you back your freedom.

It’s the end of a busy day treating patients and the last thing your team wants to do is reconcile payments.

You want this done as quickly as possible so you can go home, relax and spend time with your own family and fur babies. Having an integrated payment processing system puts you one step closer to making that that dream a reality.

With an integrated payment processing system, payments are automatically entered into your practice management software and credited to an invoice. This keeps your payment data accurate without spending hours manually entering and reconciling payments. In addition, you’re also reducing the chance of human error that often occurs with manual data entry.

Here are five ways that an integrated payment system can help in the day-to-day running of your veterinary practice:

Supports wellness plans 

If your practice offers pet wellness plans, an integrated payment system is essential for processing and tracking payments. When payment information is securely saved in the system, you don’t have to prompt clients for payments; the system automatically deducts it from their stored credit card or bank account details.

Better security

In today’s digital world, data security is of utmost importance. An integrated payment processing system includes:

  • Hardware
  • Software
  • Services to process payments securely, including
    • EMV
    • Tokenization
    • End-to-end encryption

These features keep your customer’s payment data secure, safeguard against data breaches, and ensure your practice is PSI DSS compliant.

Fewer errors

A veterinary practice can get extremely hectic and even the most level-headed and organized employee can make a mistake. With manual data entry, mistakes are inevitable. An integrated payment processing system ensures each transaction is recorded accurately, no matter how many payments are processed each day.

New business opportunities

An integrated payment processing system also opens up avenues for new business opportunities. It allows you to take payments online so you can:

  • Sell products or standard services via your website
  • Set up payment plans for clients as part of a wellness plan initiative
  • Enable customers to pay for more expensive procedures over time if required

Improved customer experience

An integrated payment processing system in your veterinary practice ultimately leads to a better customer experience. If your team doesn’t have to do data entry, they have more time to take care of your clients and their pets. You can also offer options like payment plans or online payments.