Preparing for cloud-based veterinary software

How you can benefit from cloud-based veterinary software

17 July 2023 5 min read


The veterinary industry has undergone dramatic transformation in recent years by pivoting from traditional, often manual, practices and embracing technology to streamline and optimise animal care.

One area that has been heavily impacted by this shift is veterinary practice management, where the use of cloud-based veterinary software has revolutionised traditional workflows.

Veterinary clinics in the UK are using cloud veterinary software to improve practice efficiency, enhance patient care, and allow seamless collaboration between veterinary professionals.

A cloud solution is particularly useful amidst industry challenges including staff shortages and recruitment. Veterinary professionals need to be saving time as they are often doing more with less staff – this is where a cloud solution comes in.

Cloud practice management systems (PMS) offer big advantages over traditional ways of working. Leveraging the power of the cloud, veterinary clinics are leapfrogging over the limitations of on-premises software systems and enjoying newfound flexibility, scalability, and accessibility.

Cloud-based solutions enable clinics to securely store and manage their data – including patient records, appointments, billing information, and inventory, within a single, centralised, digital environment.

Around the world, including the UK, cloud-based veterinary practice management solutions are enjoying steady adoption.

Practice owners and managers are increasingly recognising the transformative potential of these platforms to streamline operations, enhance patient and client experiences, and improve business performance.

This shift towards cloud-based systems is proving beneficial for clinics of all sizes, from small practices to large multi-location facilities, by eliminating the need for the expensive infrastructure and maintenance costs associated with traditional solutions.


What is cloud-based veterinary software?

Cloud-based veterinary software lets veterinary clinics manage key aspects of their operation via a centralised online platform.

Unlike traditional on-premises software, cloud veterinary software leverages the power of cloud computing, which allows veterinary practices to store and access their data securely on remote servers via the Internet.

Cloud-based veterinary software usually offers a range of features and functionality that enhance practice workflows, streamline administrative tasks, and improve patient care.

They often include modules for appointment scheduling, medical record management, billing and invoicing, inventory management, reporting and analytics, communication tools, and integrations with other third-party plugins.

One key advantage is that they give users access to important patient and client information anytime, anywhere, and from any device that has an internet connection.

This lets veterinarians and support staff retrieve patient records, schedule appointments, and manage administrative tasks on the go, which ensures seamless continuity of care and reduces the risk of errors.

Cloud veterinary software providers also often offer integrations with other essential tools, such as billing software, lab systems, and online booking applications. Combined, these further streamline workflows and enhance clinic efficiencies.

Another significant benefit is that they offer better collaboration and communication. Veterinary teams can now share patient information, lab results, and treatment plans with colleagues effortlessly, which creates more collaborative decision-making and improves patient outcomes. 

Additionally, the cloud offers robust security to protect sensitive veterinary and client data. Reputable cloud veterinary software providers use strong data encryption methods, regular backups, and compliance with privacy regulations to ensure that client and patient information remains safe and confidential.


Summary of benefits: Traditional vs cloud-based PMS 

tranditional veterinary practice management systems versus cloud-based veterinary software

Switch readiness

Before making the switch to a cloud-based solution, it’s important to assess your veterinary practice’s readiness for this technological shift. To help you evaluate this, here’s a checklist of key factors to consider before implementing your new PMS.


Network strength/bandwidth

The success of a cloud solution relies heavily on network connections, so adequate bandwidth is a crucial factor.

Even the most advanced, high-quality cloud software can’t reach its full potential if your current internet connection can’t handle data throughput. To enjoy the full benefits of a cloud-based PMS, you should ensure that your connection is reliable.


Modern devices

Modern devices are essential for the effective use of a cloud-based veterinary PMS. These solutions rely on the internet, so devices that can support the necessary connectivity and functionality are vital.

Older or outdated devices may not meet the minimum requirements to access and run cloud-based applications smoothly. Modern devices, such as computers, laptops, tablets, and smartphones, offer improved processing power, memory, and compatibility with the latest software updates.


Swapping systems

There is a lead-in time to switch over from a traditional on-premise solution to a cloud-based veterinary PMS. Your provider will need to communicate with you and your team ahead of time to obtain all the necessary information and prepare for a smooth switchover.

Changing your veterinary software is easier than you think – a trusted provider will have you up and running in as little as four to six weeks depending on your requirements, with minimal disruption.


Training and support 

Comprehensive training and ongoing support are essential for a seamless transition and the successful adoption of your chosen cloud-based veterinary software solution.

You and your staff should be available to receive training that covers specific aspects of the system, including navigation, appointment scheduling, medical record management, billing and invoicing, inventory management, and more.

If you operate outside of normal weekly business hours, consider a provider that covers around-the-clock support.



Integrations are critical when you’re implementing a new system.

Integrations allow the seamless exchange of data between your PMS and other essential tools used in veterinary clinics, like laboratory systems, billing software, imaging devices, and booking platforms. Ideally, your provider offers the integrations that you need to operate your practice effectively. 


Ready to find out more about migrating to a cloud-based PMS?

Cloud-based veterinary software has emerged as a game-changer in the veterinary industry, and it offers many significant benefits to practice owners and managers who are looking for solutions to the challenges they are facing.

Using the power and accessibility offered by the cloud, these systems can streamline operations, enhance collaboration, improve patient care, and optimise practice performance.  

There are some good resources to help you choose the right PMS. Our team is also here to help you to answer any questions and evaluate your practice’s readiness for the cloud.

A guide to choosing your veterinary practice management system