Balancing Act: How to Support Well-Being in Your Veterinary Practice

By CareCredit

21 September 2023 5 min read


As a veterinarian, you’re passionate about taking care of animals. Yet as rewarding as your role is, a lot of the days can feel stressful and seem like you’re chasing your own tail. You’re juggling a lot, and it can be overwhelming to handle so much at once: from managing long hours and busy schedules to completing paperwork and corresponding with pet parents. That’s why it’s important to find ways to create more efficient operations, so you can gain time to focus on patient care and enhance work-life balance. Here are a few ways to help enhance well-being throughout the workday.

Open lines of communication

The first step to building a balanced work culture is gaining a better understanding of your staff’s specific needs. Set aside time to meet regularly as a team and have an open conversation about concerns and challenges. Use the opportunity to ask questions, listen and allow team members to share their own ideas for improvement.

Another way to improve communication is by implementing a digital whiteboard. You can leverage cloud-based practice management software, such as Covetrus® Pulse, to upgrade your clinic’s dry erase board to a digital whiteboard. This allows staff access to real-time data throughout the clinic, providing a more efficient flow of information to track appointment status, patient flow, and tasks and better communication across your staff.

Show your appreciation

Don’t underestimate how powerful a simple “job well done” can be. Giving recognition is a major part of building a strong team and a successful practice. When you take the time to put the spotlight on your staff’s achievements, it can help increase their self-esteem and satisfaction. Plus, when people feel better and more confident, this could also help improve their work performance. So the next time someone on your team makes a difference, show them how much it means to you by:

  • Sharing their achievement in a practice-wide email.
  • Sending a personal note of gratitude.
  • Catering a breakfast or lunch.

Or carry out your own creative ways for celebrating hard work and helping drive more productivity.

Build seamless workflows

Pulse allows you to manage essential business and client needs in a single, cloud-based system, saving each of your team members an average of 3 hours per week. So why not take this efficiency to the next level with CareCredit? The Pulse and CareCredit integration places the core tools you need to streamline workflows right alongside convenient payment solutions that help ensure animals get the treatments they need. This means you can process CareCredit credit card payments easily, quickly look up client accounts, and see if they prequalify* or already have the CareCredit credit card—all from one screen. Plus, having all of this information upfront= helps make financing discussions easier and more comfortable for everyone. Clients can gain confidence knowing they can help keep their pets healthy and happy, and your staff can enjoy the reassurance of quickly collecting payments.

Simply by opening lines of communication, showing appreciation, automating routine tasks and simplifying the payment experience, your team can save valuable time and focus more on providing the best care for pet parents’ best friends—the kind of busy they enjoy most.

Interested in activating the CareCredit integration with Pulse Contact Pulse Support today.

Want to learn more about offering simple, friendly financing options with the CareCredit credit card?

Visit the CareCredit website to explore benefits and ways to get in touch with the CareCredit team.

This content is offered for informational use only. You are urged to consult with your individual advisors with respect to any information presented.

*Except for providers in California who are prohibited under state law from submitting applications on behalf of patients for certain healthcare loans or lines of credit, including the CareCredit credit card.